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Sorry, your Cpanel Config file is missing your dns info. / 5

Discussion in 'Bind / DNS / Nameserver Issues' started by rapidfire911, Aug 30, 2005.

  1. rapidfire911

    rapidfire911 Active Member

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    I receive this error "Sorry, your Cpanel Config file is missing your dns info. / 5" when I am in a customer's cpanel and trying to create a database or view awstats or basically doing everything. Anyone ever come across this error before?


    Randy :)
     
  2. bijo

    bijo Well-Known Member

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    Hello,

    Is it a server wide issue or problem with only one domain. If problem with only one domain, please have a look at the user specific file in the /var/cpanel/users/ directory. May be that user, missing the DNS entry in that file. Let me know the statas ;)
     
  3. rapidfire911

    rapidfire911 Active Member

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    Thanks
    Bijo
    He was missing the line dns=his domain
    Thanks again much appreciated

    Randy
    :cool:
     
  4. intrahost

    intrahost Member

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    I have this error too, when creating mailing lists. I checked /var/cpanel/users and the user file, and the dns= was set just fine.

    Any other ideas?
     
  5. BenThomas

    BenThomas Well-Known Member

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    Make sure there is an entry for the domain that your are attempting to create the mailing list for (if it is not your main domain).
     
  6. DigitalSurgeon

    DigitalSurgeon Well-Known Member

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    I got the same Config file missing error, I added the DNS=domain.com in /var/cpanel/users/username file buta strange thing happened.Now the account exists on the server but is not appearing in WHM in any function. Not in List Accounts, Terminate Accounts, Upgrade/Downgrade Account... not any where although I have checked from shell that everything exists on the server.What I have to do to make this account appear in WHM?
     
  7. bijo

    bijo Well-Known Member

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    Hello,

    Did you try the command /scripts/updateuserdomains ? If not try it now.
     
  8. aby

    aby Well-Known Member

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    Also please check that /etc/trueuserdomains does have the entry for that domain.
     
  9. nici_accu

    nici_accu Member

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    Bijo

    Bijo, you are super genious...my issue was resolved following you :D
     
  10. smdeep

    smdeep Member

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    Thanks

    Hi Bijo

    You are a lifesaver!

    :)

    Bob
     
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