SPAM AND SLOW WEBMAIL

Neozac

Member
Feb 4, 2021
12
2
3
mexico
cPanel Access Level
Root Administrator
good day!
I ask for help, I am new to vps, I have hired one in contabo, and everything is excellent, only 2 details:

the mail that I send always reaches spam, I have everything set the DKIM, SPF, and PTR and in the cpanel it is as validated. any suggestion?

on the other hand, I require your advice, the vps is fast, I have fast access to cpanel, whm all very well, but when entering webmail (roundcube) to load the emails, send an email, etc. .. it is very slow. how could you request it.
 

ServerHealers

Well-Known Member
Sep 21, 2015
100
57
78
India
cPanel Access Level
Root Administrator
Hi,

> I have everything set the DKIM, SPF, and PTR and in the cpanel it is as validated.
If you are sure about that, then check if your IP is on the blacklist: Email Blacklist Check
I'd also suggest you follow these email sending guidelines: Email sending Guidelines

Regarding the Roundcube slowness, try after disabling PHP-FPM for cPanel daemons. You can also try switching to Horde.
 

ZenHostingTravis

Well-Known Member
PartnerNOC
May 22, 2020
273
92
28
Australia
cPanel Access Level
Root Administrator
Hi,

If it's a managed system, the Contabo team should be assisting you further.

In regards to your first question, you can use the following tool to detect any issues:

Hope that helps!
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
549
255
138
IN
cPanel Access Level
Root Administrator

Neozac

Member
Feb 4, 2021
12
2
3
mexico
cPanel Access Level
Root Administrator
Hi,

If it's a managed system, the Contabo team should be assisting you further.

In regards to your first question, you can use the following tool to detect any issues:

Hope that helps!

Thank you very much for your cooperation!

I have visited mail-tester and I have a rating of 10 out of 10
 
  • Like
Reactions: ZenHostingTravis