The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Spam Assasin Error

Discussion in 'General Discussion' started by joana, Jun 26, 2003.

  1. joana

    joana Well-Known Member

    Joined:
    Sep 29, 2001
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    16
    Everytime I install spamassasin, I get an error..

    Cannot open /usr/share/spamassassin/user_prefs.template: Permission denied Failed to create default user preference file /home/xxxx/.spamassassin/user_prefs From: "Spam Assassin" X-Spam-Status: No, hits=0.0 required=5.0 tests=none version=2.55 X-Spam-Level: X-Spam-Checker-Version: SpamAssassin 2.55 (1.174.2.19-2003-05-19-exp) Spam Assassin has been enabled on this account


    user_prefs.template do exist and the only way to make it work is to copy that file to the user directory manually.. any ideas?

    cPanel.net Support Ticket Number: Please help
     
  2. ciphervendor

    ciphervendor Well-Known Member

    Joined:
    Aug 26, 2002
    Messages:
    1,052
    Likes Received:
    0
    Trophy Points:
    36
    Check permissions & ownership on /usr/share/spamassassin/user_prefs.template they should be root.root 644

    Ownership & permissions on /usr/share/spamassassin should be root.root 755

    cPanel.net Support Ticket Number:
     
  3. joana

    joana Well-Known Member

    Joined:
    Sep 29, 2001
    Messages:
    103
    Likes Received:
    0
    Trophy Points:
    16
    Both have the correct permissions already but it still give that error

    -rw-r--r-- 1 root root 1600 May 29 13:40 /usr/share/spamassassin/user_prefs.template

    drwxr-xr-x 2 root root 4096 May 29 13:40 spamassassin/

    cPanel.net Support Ticket Number:
     
Loading...

Share This Page