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Spam Bar Filtering Disabled

Discussion in 'E-mail Discussion' started by danielvasc, Jun 11, 2014.

  1. danielvasc

    danielvasc Active Member

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    Hi. From the cPanel page for the main user account I can add user-level filtering based on the Spam Bar. However, when the user logs in to webmail and selects "Email Filtering" and then to "Create a new Filter", the drop down menu options for "Spam Status", "Spam Bar" and "Spam Score" are disabled. They are only able to add filters for From, Subject, To, etc.

    Why are the "Spam Status", "Spam Bar" and "Spam Score" options disabled for users to add? I know Spamassassin activating these options are enabled, but I dont want to use Spamassassin.

    Thanks.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    These options are not available if SpamAssassin is disabled on the account. If you do not want to use SpamAssassin, may I ask how those filtering options would be useful?

    Thank you.
     
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  3. danielvasc

    danielvasc Active Member

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    I own a secondary server just to check spam. I do not want to use SpamAssassin, because this way I will double check each message.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    The "Any Header" filter rule is available as a workaround. I suggest submitting a feature request for the ability to enable these options in cases where SpamAssassin is disabled:

    Submit A Feature Request

    Thank you.
     
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