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Spam being sent - no infected files being detected

Discussion in 'E-mail Discussion' started by mediastreet, Aug 8, 2013.

  1. mediastreet

    mediastreet Registered

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    Hi,

    I am having a problem with one of the accounts/sites managed by me via WHM. The account is sending spam, I have ran a clamscan check but no infected files have been detected.

    The account I am taking about is a joomla 2.5.11 website - not sure if relevant.

    Some of the relevant information details are regarding the spam emails:

    Sender Host: localhost
    Sender IP: 127.0.0.1
    Authentication: localuser
    Router: enforce_mail_permissions

    I have also changed the account password/ftp password but spam is still being sent.

    Can you please give me some tips of how can I stop the emails from being sent?

    Thank you very much!
    Lia.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    There does not have to be an infected file in order for SPAM to be sent via the mailing functionality of a script. Try reviewing the files hosted on the account to see if any of them have the capability to send out emails.

    Thank you.
     
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