spam box + main email account

meweb

Well-Known Member
Feb 10, 2003
58
0
156
Hi,

A question...

spam assassin enabled.
spambox enabled.
default address set as >> [email protected]

my question..

how in the world is the spam box is accessed ??
OR
Is the spambox folder created in the "default address" email that is configured ([email protected]) ???
or is it created only in the main email account ?
why do we need to subscribe the folder in squirremail ??? is it related with spambox ???

A client has made us confused in this matter....

need a urgent answer on this.....PLEASE HELP....
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Spambox is functionality where items flagged as spam by SpamAssassin are placed into the "spam" folder on a user's IMAP account.

The purpose of "subscribing" in Squirrelmail (note this is not required in Horde) is to allow you to view the contents of that folder. It's a weird Squirrelmail thing, if you use Horde or an IMAP client to download mail you wont need to deal with this oddity. In Horde (or any other webmail client if you installed any), the spam will simply be in the "spam" folder on each user's account.

Spambox will work for all email users, not just the hosting account owner.

If the user only checks mail with POP3, things get a bit tricky with checking the spambox. They would use a completely separate login (same password, but the user is [email protected]/spam rather than the usual [email protected]). This separate POP3 account will download the contents of the spam folder.
 

ManojB

Well-Known Member
Mar 25, 2005
80
0
156
pune
Thanks for the update,

further,
in Horde (or any other webmail client if you installed any), the spam will simply be in the "spam" folder on each user's account.
you mean if the spambox is enabled there will be a "spam" folder created in each users email account on that domain ?

Also, the main issue that we are facing now is:

spamassassin is enabled, spam box is disabled, is there any chance that a manually created [email protected] will conflict with the "spambox" tool in cpanel....

sorry if this sound a bit wired... but this is the problem :(
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Thanks for the update,

further,

you mean if the spambox is enabled there will be a "spam" folder created in each users email account on that domain ?

Also, the main issue that we are facing now is:

spamassassin is enabled, spam box is disabled, is there any chance that a manually created [email protected] will conflict with the "spambox" tool in cpanel....

sorry if this sound a bit wired... but this is the problem :(
An address [email protected] shouldn't conflict with spambox or SA. I used to have such an address on a cPanel-powered website a few years back and didn't have any weird side-effects or anything for using that address.
 

p.kiula

Member
Sep 13, 2007
20
0
51
I have related questions, so thought of posting here instead of starting a new thread. My questions:

1. How can I enable IMAP in Exim instead of POP3 in Cpanel? I would like to maintain server-side folder structure. (Edit: I found that I could just specify the IMAP protocol in my email client -- Outlook Express for example -- and it works too! But how should I make sure that my mail goes to Inbox of iMAP instead of Inbox of POP3? I hope the question make sense! )

2. Will IMAP also work with the same Spamassassin config I have now on my domains? I mean, if I do the switch from pop3 to IMAP, will I have to do something additional to make sure SA works as it had been working with pop3?

3. About cpanel 11 and spamassassin -- does it still respect domain-specific SA rules when users set up their own filters through their own cpanel?

I am thinking of trying AtMail (@Mail) and I would really like to use their Mozilla functionality (blows RoundCube kind of junk out of the water) but I think the true power would come from being able to use IMAP and retaining mail folder structure everywhere.

Thanks for any pointers!
 
Last edited:

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
I have related questions, so thought of posting here instead of starting a new thread. My questions:

1. How can I enable IMAP in Exim instead of POP3 in Cpanel? I would like to maintain server-side folder structure. (Edit: I found that I could just specify the IMAP protocol in my email client -- Outlook Express for example -- and it works too! But how should I make sure that my mail goes to Inbox of iMAP instead of Inbox of POP3? I hope the question make sense! )

2. Will IMAP also work with the same Spamassassin config I have now on my domains? I mean, if I do the switch from pop3 to IMAP, will I have to do something additional to make sure SA works as it had been working with pop3?

3. About cpanel 11 and spamassassin -- does it still respect domain-specific SA rules when users set up their own filters through their own cpanel?

I am thinking of trying AtMail (@Mail) and I would really like to use their Mozilla functionality (blows RoundCube kind of junk out of the water) but I think the true power would come from being able to use IMAP and retaining mail folder structure everywhere.

Thanks for any pointers!
1. Note that your IMAP and POP3 are merely interfaces to the same account. There are no separate inboxes for IMAP vs. POP3. Accessing email via IMAP then via POP3 and alternating between the two will not alter the file structure on the server side of things (i.e. folders stored on server).

2. Since IMAP and POP3 are merely interfaces to mail, you do not need to do anything to ensure SpamAssassin rules are applied to IMAP vs. POP3 mail.

3. Yes. This can be done through cPanel -> Mail Feature Block -> SpamAssassin.
 

Radio_Head

Well-Known Member
Verifed Vendor
Feb 15, 2002
2,048
1
343
As it seems it's another limitation for spamassasin. spambox integrated with assp deluxe has no problem to collect email on main account too . You can read spam received on main account using pop3 (adding /spam) and imap too.


Bye
 

p.kiula

Member
Sep 13, 2007
20
0
51
As it seems it's another limitation for spamassasin. spambox integrated with assp deluxe has no problem to collect email on main account too . You can read spam received on main account using pop3 (adding /spam) and imap too.
Thanks, but I am not sure I understand. What is ASSP? From your signature and a quick search on these forums, it seems it is an anti-spam and anti-virus thing. Does it replace SpamAssassin and ClamAV? How simple is it to set up? Will it reduce the load on my server as compared to Exim+SA+Clamav? I mean, what is the reason someone would go for ASSP if SA works basically fine (but it does let in some spam from time to time)?

Thanks
 

p.kiula

Member
Sep 13, 2007
20
0
51
3. Yes. This can be done through cPanel -> Mail Feature Block -> SpamAssassin.
Thanks, but I went to Cpanel and could not find any section called "Mail Feature Block". Nothing like it too. I have the following:

WHM 11.2.0 cPanel 11.11.0-R16983
CENTOS Enterprise 4.5 i686 - WHM X v3.1.0

Where exactly should I be looking? Sorry for being a knob but I'd appreciate some directions. Thanks!
 

Radio_Head

Well-Known Member
Verifed Vendor
Feb 15, 2002
2,048
1
343
Thanks, but I am not sure I understand. What is ASSP? From your signature and a quick search on these forums, it seems it is an anti-spam and anti-virus thing. Does it replace SpamAssassin and ClamAV? How simple is it to set up? Will it reduce the load on my server as compared to Exim+SA+Clamav? I mean, what is the reason someone would go for ASSP if SA works basically fine (but it does let in some spam from time to time)?

Thanks
read this for all the info
http://forums.cpanel.net/showthread.php?t=61125&page=20

ASSP fully replace spamassasin , still use clamAV but only using a fraction of your cpu.

this is the official site
http://www.asspsmtp.org/wiki/Welcome

You can install assp yourself , or you can use assp deluxe which is an easy way to integrate assp on cpanel . http://www.grscripts.com
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Thanks, but I went to Cpanel and could not find any section called "Mail Feature Block". Nothing like it too. I have the following:

WHM 11.2.0 cPanel 11.11.0-R16983
CENTOS Enterprise 4.5 i686 - WHM X v3.1.0

Where exactly should I be looking? Sorry for being a knob but I'd appreciate some directions. Thanks!
Which cPanel theme are you using?
 

p.kiula

Member
Sep 13, 2007
20
0
51
I am using X.

The others are X2 and X3.

For individual domain Cpanels, I use RVSkin's "RVBlue", but I think that is not relevant?
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
I am using X.

The others are X2 and X3.

For individual domain Cpanels, I use RVSkin's "RVBlue", but I think that is not relevant?
It's very relevant when the Mail feature block only exists in X3 ;). X and X2 are to be deprecated by version 12 and should be phased out.

In X/X2 you would click on the "Mail" icon then click on the "SpamAssassin" link.

I don't know the procedure for RVBlue as I'm not familiar with that third party theme.
 

p.kiula

Member
Sep 13, 2007
20
0
51
Are you talking about WHM (main host domain's cpanel) or individual domain cpanel? Whether I try X3 or X2, there is no "Mail" section on the left hand side!

Anyway, after the upgrade to the latest cpanel 11 "release" version, my spamassassin now has started bouncing emails! I do NOT want this to happen. I want tagged emails to be put into a "Spam" folder inside the email address to which the email was sent. How should I do make this happen?

Currently, if someone sends a perfectly okay email from yahoo or hotmail, they keep getting bounces from my email address as follows:

PERM_FAILURE: SMTP Error (state 16): 550 "The mail server detected your
message as spam and has prevented delivery."
I did NOT set this up. I never want this to happen. I want these kind of "false positives" to be put into the spam box. Please tell me how to enable this on a server-wide basis, as the WHM on any skin (I have tried all) does NOT have the option you speak of. I am attaching a screenshot of what the WHM does have:
 

Attachments

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Are you talking about WHM (main host domain's cpanel) or individual domain cpanel? Whether I try X3 or X2, there is no "Mail" section on the left hand side!
The cPanel interface. The screen capture you posted was of the WHM interface.

Anyway, after the upgrade to the latest cpanel 11 "release" version, my spamassassin now has started bouncing emails! I do NOT want this to happen. I want tagged emails to be put into a "Spam" folder inside the email address to which the email was sent. How should I do make this happen?

Currently, if someone sends a perfectly okay email from yahoo or hotmail, they keep getting bounces from my email address as follows:



I did NOT set this up. I never want this to happen. I want these kind of "false positives" to be put into the spam box. Please tell me how to enable this on a server-wide basis, as the WHM on any skin (I have tried all) does NOT have the option you speak of. I am attaching a screenshot of what the WHM does have:
You may want to check your settings in WHM -> Service Configuration -> Exim Configuration Editor and ensure under "ACLs" that you don't have any check boxes selected to drop spam at SMTP time if you do not wish to drop spam at SMTP time.
 

boatdesign

Well-Known Member
Sep 13, 2003
158
0
166
Spambox is functionality where items flagged as spam by SpamAssassin are placed into the "spam" folder on a user's IMAP account.

The purpose of "subscribing" in Squirrelmail (note this is not required in Horde) is to allow you to view the contents of that folder. It's a weird Squirrelmail thing, if you use Horde or an IMAP client to download mail you wont need to deal with this oddity. In Horde (or any other webmail client if you installed any), the spam will simply be in the "spam" folder on each user's account.

Spambox will work for all email users, not just the hosting account owner.

If the user only checks mail with POP3, things get a bit tricky with checking the spambox. They would use a completely separate login (same password, but the user is [email protected]/spam rather than the usual [email protected]). This separate POP3 account will download the contents of the spam folder.
Is there a way to check the spambox using gmail?

I had thought it would be easy by simply adding the above as a popbox which gmail allows you to retrieve into gmail now (which would be great since it has excellent searching if I need to look for the needle in the haystack to find the "missing possibly tagged as spam message")

However when I attempt to add [email protected]/spam it rejects it saying "Please enter a valid email address" as it doesn't like the /spam appended.

I don't want to foward spam to gmail as then gmail might blacklist my mailserver.

Any ideas on how to set gmail to retireve the spambox contents rather than using squirrelmail and keeping all the spam archived on the server?
 

Radio_Head

Well-Known Member
Verifed Vendor
Feb 15, 2002
2,048
1
343
I do not think it's a good idea sending all your spam to gmail account.

Using assp deluxe, spambox folders are not a problems (such as with spamassasin) since you can

- delete automatically archived spambox older than n days
- delete n days of archived spambox on accounts where spambox mail forder size is greater
than n Kb

Bye