Spam email is stored in system account email

Linux_man

Member
Oct 21, 2016
7
1
3
Costa Rica
cPanel Access Level
Root Administrator
I have a weird problem, my costumers are sending emails to my email accounts, but for some reason this is treated as spam, but even weirder is that this spam email is going to the spam folder of my system account.

So lets say my email is: [email protected]

The legit emails but detected as spam, is going to the spam folder of: [email protected] which is the system account, and actually every single spam email is being delivered there, i have tried deactivating spam assassin but no luck, i deleted my custom filter, but still the same, any idea of what could be happening?


Thanks in advance for your help.


By the way i do have the latest version of cpanel, on a Centos 7 server.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Hello,

Does an email account for "[email protected]" exist? If not, it defaults to the address specified under the "Default Address" option in cPanel. Otherwise, check /var/log/exim_mainlog for one of the affected messages to see what's happening. EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Thank you.