Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Spam source is manually blacklisted

Discussion in 'E-mail Discussion' started by sgwd, Jul 14, 2017.

  1. sgwd

    sgwd Registered

    Joined:
    Sep 25, 2008
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    hello, I sit down to consult them but I have tried to solve the problem with the mail for this domain for days.

    the message that he/she throws me is the following one:

    Connection rejected: SPAM source example.com.ar is manually blacklisted.

    Sincerely

    pd: this is a automatic translate
     
    #1 sgwd, Jul 14, 2017
    Last edited by a moderator: Jul 14, 2017
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,872
    Likes Received:
    89
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hi,

    In this case, I think the remote server is rejecting the mails because it has manually blacklisted it in their mail server configuration.. The other one is automatic rejection from RBL list, but in this case, the remote server configuration has to be checked to see why it has been manually add in the blacklist...
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,895
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you let us know the corresponding entry in /var/log/exim_mainglog? EX:

    Code:
    exigrep user@domain.tld /var/log/exim_mainlog
    Ensure to remove any real domain names or IP addresses from the output, and to use CODE tags when pasting the output.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice