Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Spamassasin sa-learn - no description set - 0 messages examined

Discussion in 'E-mail Discussion' started by bluewater, May 23, 2017.

Tags:
  1. bluewater

    bluewater Registered

    Joined:
    May 23, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Saginaw MI
    cPanel Access Level:
    Root Administrator
    Searched forums and closest I could find is
    SpamAssassin sa-learn errors
    but that thread didn't show a solution.

    My cron will execute:
    Code:
    /usr/local/cpanel/3rdparty/bin/sa-learn -D --spam /mail/bluewaterangels.com/*/.Junk
    but results in:
    Code:
    May 23 12:00:05.012 [2] dbg: plugin: loading Mail::SpamAssassin::Plugin::P0f from /usr/local/cpanel/Cpanel/Mail/SpamAssassin/Plugin/P0f.pm
    May 23 12:00:05.059 [2] dbg: plugin: loading Mail::SpamAssassin::Plugin::ResourceLimits from @INC
    May 23 12:00:05.077 [2] dbg: config: warning: no description set for MSOE_MID_WRONG_CASE
    May 23 12:00:05.078 [2] dbg: config: warning: no description set for JM_RCVD_QMAILV1
    continues  . . .
    
    ultimately Learned tokens from 0 message(s) (0 message(s) examined)

    System info: (hostgator vps)
    CentOS release 6.9 (Final)
    cpanel version 11.64.0.21
    envtype: virtuozzo
    CPANEL=stable

    I know I have at least 200 messages in my junk folder.

    I've been struggling with this for some time. Any assistance is greatly appreciated.

    Paul
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,419
    Likes Received:
    1,956
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look at the system? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. bluewater

    bluewater Registered

    Joined:
    May 23, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Saginaw MI
    cPanel Access Level:
    Root Administrator
    Many thanks.

    Support Request ID is: 8514157
     
  4. bluewater

    bluewater Registered

    Joined:
    May 23, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Saginaw MI
    cPanel Access Level:
    Root Administrator
    Well that was embarrassing.
    Ignorance is a . . . .

    My cron was wrong. I did not include a tilde to expand the home directory.
    Corrected syntax:
    Code:
    /usr/local/cpanel/3rdparty/bin/sa-learn -D --spam ~/mail/bluewaterangels.com/*/.Junk
    sa-learn working fine now. Note the '-D' debug argument can be dropped.

    Big ups to Sean Bailey, cPanel Technical Analyst for prompt and skilled assistance, and Michael the Forum Analyst for pointing me in the right direction.

    Very much appreciated.
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,419
    Likes Received:
    1,956
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I'm happy to see the issue is now solved. Thank you for updating us with the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice