Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

spamassassin double header bad behaviour

Discussion in 'E-mail Discussions' started by chposter, Jan 16, 2012.

  1. chposter

    chposter Active Member

    Joined:
    May 9, 2011
    Messages:
    39
    Likes Received:
    1
    Trophy Points:
    58
    Hi,

    we have these headers:

    X-Spam-Flag: YES
    X-Spam-Score: 6.866
    X-Spam-Level: ******
    X-Spam-Status: Yes, score=6.866 tagged_above=0.01 required=5
    tests=bla bla bla
    X-Spam-Tests: InternalSpamCheck
    X-Spam-Status: No, score=-98.6
    X-Spam-Score: -985
    X-Spam-Bar: ---------------------------------------------------
    X-Ham-Report: Spam detection software [...] for details.
    Content preview: .
    De: xxxx,
    Content analysis details: (-98.6 points, 5.0 required)
    pts rule name description
    ---- ---------------------- --------------------------------------------------
    RULES
    RULES
    MORE RULES
    X-Spam-Flag: NO


    Obviously, it is edited, no 'from' or rules, text removed for clarity etc.


    So, we have a whitelisted mail in our end, but being delivered as spam. Spambox is enabled. I suppose the first headers come from the first server. The second one, ours, adds the others: X-Spam-Score: -985. However, the first one is used to deliver the mail to spam folder.

    This cpanel is 11.28.87. Maybe a bug?
     
    #1 chposter, Jan 16, 2012
  2. storminternet

    storminternet Well-Known Member

    Joined:
    Nov 2, 2011
    Messages:
    461
    Likes Received:
    0
    Trophy Points:
    66
    cPanel Access Level:
    Root Administrator
    It looks like you are using cPanel older version. Please update cPanel to latest version.
    Command to update cPanel.

     
    #2 storminternet, Jan 16, 2012
  3. chposter

    chposter Active Member

    Joined:
    May 9, 2011
    Messages:
    39
    Likes Received:
    1
    Trophy Points:
    58
    Hi,

    The same happens with last version:


    X-Spam-Score: 6.759
    X-Spam-Score: -980

    in white list and detected

    -100 USER_IN_WHITELIST

    but

    R=virtual_user_spam T=virtual_userdelivery_spam
     
    #3 chposter, Jan 23, 2012
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,609
    Likes Received:
    31
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Hello,

    The only way to investigate exactly how this is happening would be to submit a ticket to us using WHM > Support Center > Contact cPanel or via the link in my signature. I checked for any reports in our internal cases about this type of behavior, and I cannot find any existing possible bug. I also have not heard of this happening before, so I cannot state why it might be precisely. As such, by opening a ticket, we can troubleshoot the issue to track down why it is showing two X-Spam-Score in the header.

    Please post the ticket number here after you've opened one, and we would then be happy to track it for you to post the results here for future reference.

    Thanks!
     
    #4 cPanelTristan, Jan 26, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - spamassassin double header
  1. John Manning

    Configure SpamAssassin to block outgoing form mail

    John Manning, Apr 13, 2018, in forum: E-mail Discussions
    Replies:
    11
    Views:
    80
    cPanelLauren
    Apr 13, 2018
  2. Bob Suhaili

    Blacklist disappeared in SpamAssassin?

    Bob Suhaili, Apr 8, 2018, in forum: E-mail Discussions
    Replies:
    1
    Views:
    50
    cPanelMichael
    Apr 9, 2018
  3. Elizabeta

    SOLVED SpamAssassin reject spam score threshold

    Elizabeta, Apr 3, 2018, in forum: General Discussion
    Replies:
    7
    Views:
    122
    Elizabeta
    Apr 6, 2018
  4. ampapa

    Spamassassin - blacklist all TLD allow whitelisted TLD?

    ampapa, Mar 14, 2018, in forum: E-mail Discussions
    Replies:
    3
    Views:
    80
    cPanelMichael
    Mar 15, 2018
  5. Rogerio

    SpamAssassin custom rule - cPanel 68

    Rogerio, Feb 21, 2018, in forum: E-mail Discussions
    Replies:
    2
    Views:
    161
    Rogerio
    Feb 22, 2018

Share This Page