Spamassassin enabled, spam folder working but stil lot of spam in inbox

Casman

Registered
Apr 8, 2015
2
0
1
Medan
cPanel Access Level
Website Owner
Hi,

Our server has several pop email accounts -already for a few years, all without any (major) issues.

Some time ago my own pop account started to receive excessive spam emails and I enabled SpamAssassin with an initial score set at "5", subscribed to a new SPAM folder that has started to receive SPAM (and show the emails in the spam folder with the [spam] prefix in webmail/user/spam.

But because I noticed that my BlackBerry as well as MS-Outlook were still getting a significant amount of spam (150 every night, 50 more during the day), I reduced the SA score settings gradually to the setting I have right now, 1.8.

I also added an account level filter for my account as per "spambar>contains>**>is delivered to..." the above mentioned spam folder. After browsing this forum, I decided to populate the white-list of SA with known domains.

All in all, the result is barely noticeable! In fact, it almost looks as if the SPAM email is "by-passing" the SA spam-folder and delivered "as is" in my BlackBerry and MS-Outlook inboxes (without the [spam] pre-fix). Btw, the other accounts in this same domain are not affected (eg, do not receive the amount of spam).

What do I do wrong or did I overlook in cpanel or SA? Any other known solution?

Thx in advance for a solution!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
Hello,

It's likely the spammers are developing their messages to avoid detection by SpamAssassin. Have you considered enabling additional options beyond SpamAssassin to help combat these messages? For instance, you can browse to "WHM Home » Service Configuration » Exim Configuration Manager" and enable options such as RBL blacklisting and SPF record verification.

These options are documented here:

Exim Configuration Editor

Thank you.
 

Casman

Registered
Apr 8, 2015
2
0
1
Medan
cPanel Access Level
Website Owner
Many thanks cpanelMichael for your suggestions and information. Will check these options. Hopefully that will stem the tide of spam emails...

Tropical regards!

CH
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,903
2,237
463
I am happy to see that information was helpful. Thank you for updating us with the outcome.