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SpamAssassin Error

Discussion in 'General Discussion' started by salvatore333, Jan 19, 2007.

  1. salvatore333

    salvatore333 Well-Known Member

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    When clicking on spamassasin in a customers control panel the following error occures:

    SpamAssassin is currently: [an error occurred while processing this directive]


    Anybody have a clue?

    Already checked these and their fine:
    - listed in /etc/trueuserdomains
    - listed under /etc/trueuserowners
    - listed in /var/cpanel/users
    - listed under /etc/localdomains
    - listed in /etc/userdomains


    WHM 10.8.0 cPanel 10.9.0-C117
    RedHat Enterprise 3 i686 - WHM X v3.1.0


    Thank you very much
     
  2. sanjuabrahamk

    sanjuabrahamk Active Member

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    Mostly you receive this error because of main domains entry missing in cpanel users file.

    But you have already confirmed this entry. Can you please check the entry as requested below.

    If your main domain name= domainname.com Please check following file
    Vi /var/cpanel/users/username
    Search line as per below
    DNS=domainname.com
    If above entry is not there add it in file.
    If the entry is as per below
    XDNS1=domainname.com
    then properly changed it as per above.
    It solves your issue.

    If you are still facing problem please check ownership for the directory /home/username. Correct ownership is username.username.

    Warm Regards
    Sanju Abraham
    www.logicsupport.com
     
    #2 sanjuabrahamk, Jan 20, 2007
    Last edited: Jan 20, 2007
  3. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Whenever you see:
    You need to look in /usr/local/cpanel/logs/error_log for more information as to the problem.
     
  4. salvatore333

    salvatore333 Well-Known Member

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    Thank you for your replies. This is what cpanel did to fix the error in case somebody else runs into this problem:

    I've reinstalled perl and the Class::Std perl module, and this has resolved the problem



    Thanks again, Sal
     
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