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SpamAssassin failing

Discussion in 'General Discussion' started by Wallaby, Aug 21, 2007.

  1. Wallaby

    Wallaby Well-Known Member

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    One one server SpamAssassin is regularly getting stuck. The symptom is that mail headers look like this:

    X-Spam-Status: No, score=
    X-Spam-Score:
    X-Spam-Bar:
    X-Spam-Flag: NO

    There is no spam score, no SpamAssassin info at all -- it looks like SA has not scanned the email at all. This is for all mails: even ones that normally would score very highly.

    If I restart Exim (so spamd restarts), all is well for a while. An email that is 100% definitely not spam has headers like this:

    X-Spam-Status: No, score=0.0
    X-Spam-Score: 0
    X-Spam-Bar: /
    X-Spam-Flag: NO

    But after a while, SA stops working again.

    I do have spamd monitored in Service Manager. This is a very lightly loaded VPS.

    Any ideas please?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Make sure you're using the latest version of Perl (5.8.8). You can determine the version of Perl you are using via SSH by entering this command:

    Code:
    perl -v
     
  3. Wallaby

    Wallaby Well-Known Member

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    David: I did check this and I'm on 5.8.8. Any other ideas?
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I'd recommend submitting a support ticket regarding this issue so our support staff can look into this.
     
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