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SpamAssassin filing SPAM in INBOX, not "spam" folder.

Discussion in 'E-mail Discussions' started by Mysticeti, Sep 15, 2011.

  1. Mysticeti

    Mysticeti Well-Known Member

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    Hi, Newbie here (despite joining the forum almost a decade ago).

    SpamAssassin is working wonderfully with the exception that flagged SPAM is going to the INBOX and I'd prefer that it be delivered to the Spam folder.

    My settings...

    Tweak Settings:
    Enable SpamAssassin spam filter: On.
    Enable SpamAssassin Spam Box delivery for messages marked as spam (user configurable): On

    Exim Configuration Editor:
    SpamAssassin™: Forced Global ON: On

    The "user configurable" text makes me think there is someplace else I can/should change to get the behavior I'd like but for the life of me I can't find it -- despite searching google, this forum, and the cPanel UI.

    I'm using the default package.

    Should it matter this account was migrated from Parallels Pro.

    Here's what I see in cPanel >> Mail

    Email Accounts
    Webmail
    Forwarders
    Auto
    Responders
    Default Address
    Mailing Lists
    Account Level Filtering
    User Level Filtering
    Email Delivery Route
    Import Addresses/
    Forwarders
    Email Authentication
    MX Entry

    The Account/User Level filtering looked promising but when I went to create a new rule there the Spam entries in the drop down list were grayed out.

    Thanks.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    In Feature Manager, you'll find several items that need enabled I believe. If you open that page:

    WHM > Packages > Feature Manager, select your Feature List or Default and search that page with your browser for the word spam, you should find them easy enough.

    Next go back to your cPanel account and you should find a new icon in the Mail section of the cPanel main page.
     
  3. Mysticeti

    Mysticeti Well-Known Member

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    InfoPro is a great name for you. :) Your reply was Informational and Professional (not to mention spot on).

    Cheers!
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You are certainly welcome! :)
     
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