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SpamAssassin 'Net::CIDR::Lite' not loading?

Discussion in 'E-mail Discussions' started by Jason Tyde, Oct 18, 2015.

  1. Jason Tyde

    Jason Tyde Member

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    Hello all,

    Just now, while reviewing the cPanel update log, I noticed this in the SpamAssassin section:

    Code:
    [2015-10-17 01:46:30 -0700]  [30414] Oct 17 01:46:30.668 [30415] dbg: diag: [...] module not installed: Net::CIDR::Lite ('require' failed)
    I note this statement above the module loading segment:

    Code:
    Please note that 'IO::Socket::IP' and 'Net::patricia' are not needed by our implementation of SpamAssassin.
    
    The two expected modules plus the CIDR::Lite module are the only three modules that are not loading during the run.

    Is 'Net::CIDR::Lite' similar to the other two in not being needed by cPanel's implementation?

    Should I care that this module is not loading and attempt to fix this? If so, what's the easiest way to accomplish that?

    Thanks for your help.

    Jason
     
    #1 Jason Tyde, Oct 18, 2015
    Last edited by a moderator: Oct 19, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    I see the same 3 (on 2 different servers I checked) when I search the log for:
    module not installed


    I can't properly answer you re: Net::CIDR::Lite other than to say I don't have it loaded either.
    More Info: Net::CIDR::Lite - search.cpan.org
     
  3. Jason Tyde

    Jason Tyde Member

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    Thanks for confirming that I'm not the only one seeing this condition.

    Does anyone have information that might help us answer if this is something we need to be concerned with? Is it okay that Net::CIDR::Lite is not being loaded by SpamAssassin?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you verify if the issue continues on cPanel version 11.52.0.18 or later? It's possible this is resolved by the following case:

    Fixed case CPANEL-1942: Clean up previous bad SpamAssassin updates.

    Thank you.
     
  5. Jason Tyde

    Jason Tyde Member

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    Hi Michael,

    Thanks for checking in on this thread.

    I just checked this morning's maintenance log from the relevant cPanel server, now running 11.52.0.20, and the line about 'Net::CIDR::Lite' not loading is in it.

    Unfortunately the case you reference doesn't appear to have changed this condition.

    Thanks for your help.

    Cheers, Jason
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Does the issue persist if you manually install that module? EX:

    Code:
    /usr/local/cpanel/scripts/perlinstaller Net::CIDR::Lite
    Thank you.
     
    #6 cPanelMichael, Nov 9, 2015
    Last edited: Dec 10, 2015
  7. Jason Tyde

    Jason Tyde Member

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    While I was able to manually install the Net::CIDR::Lite module using cpan, without any errors, it did not resolve this issue reported via the cPanel daily maintenance log file I receive via email.

    Does anyone have any other suggestions?

    Thanks for your help.

    Jason
     
  8. bloatedstoat

    bloatedstoat Well-Known Member

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    I had a similar issue to this, my understanding from my own ticket response from cpanel is that cpan -i Net::CIDR::Lite is not the way to go - but correct me if I am mistaken :)

    I was asked to doinstall it like this:

    /usr/local/cpanel/scripts/perlinstaller Net::CIDR::Lite
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Yes, please let us know if the issue persists after utilizing the "/usr/local/cpanel/scripts/perlinstaller Net::CIDR::Lite" command.

    Thank you.
     
  10. Jason Tyde

    Jason Tyde Member

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    While the perlinstaller script gave output indicating that it successfully installed the Net::CIDR::Lite module this action did not change the output in the maintenance log that started this thread.

    Could the command(s) in the maintenance process script to install/update this particular module have an error in them?
     
  11. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  12. websnail.net

    websnail.net Active Member

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    Just to note seeing the same thing here.

    Installed three modules that had failed:
    IO::Socket::IP
    Net::CIDR::Lite
    Net::Patricia

    Running:
    /scripts/upcp --force
    ...gives same errors after running the installer so it seems the issue is still present.

    Not sure if related but we're seeing this at the same time as we're noticing increase zombie processes for whostmgrd and cpsrvd (SSL) but that could be something else completely.


    FYI:
    • CENTOS 6.7 x86_64 standard
    • WHM 11.52.1 (build 2
     
    #12 websnail.net, Nov 23, 2015
    Last edited by a moderator: Nov 23, 2015
  13. Jason Tyde

    Jason Tyde Member

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    Thanks for adding to this thread websnail.

    As suggested by cPanel staff I opened a ticket, number 7389267, and Kevin Mitsch responded with:

    This response from Kevin prompted me to ignore the fact that the 'Net::CIDR::Lite' is not loading, similar to ignoring the 'IO::Socket::IP' and 'Net::Patricia' module load failures.

    Cheers, Jason
     
  14. cPanelMichael

    cPanelMichael Forums Analyst
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    That's likely unrelated, as the issue here is about the warning message itself, which you can ignore:

    Code:
    The warnings related to them can be safely ignored.
    Thank you.
     
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