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spamassassin outgoing scanning does not include summary of scoring

Discussion in 'E-mail Discussion' started by ethical, Apr 8, 2014.

  1. ethical

    ethical Well-Known Member

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    I notice an issue whereby a users outgoing message is being scored for spam but there is no summary in the logs or headers about WHAT is contributing to the score as appears with incoming scanning. Is there anyway to solve this? My DC admins setup a detailed spamassasin log but I dont know how to interpret it but it does show the score ticking up?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you open a support ticket using the link in my signature so we can access your server and take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  3. ethical

    ethical Well-Known Member

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    submitted. thanks.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you let us know the ticket number so we can update this thread with the outcome?

    Thanks.
     
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  5. ethical

    ethical Well-Known Member

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    ticket: 4838347
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    To update, the user was directed to /var/log/messages where the required information is logged.

    Thank you.
     
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