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SpamAssassin Scoring

Discussion in 'E-mail Discussions' started by neil154, Mar 21, 2014.

  1. neil154

    neil154 Well-Known Member

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    Please help me in understanding SpamAssassin and BoxTrapper a little better.

    I am getting a lot of spam email don't understand it. I have SpamAssassin set at 5 and BoxTrapper set to 9.9. Below is the header from a typical header which shows a spam score of 24, spam status of no, score = 2.4.

    1) I don't understand the difference between the 2 spam numbers. Which numbers do SpamAssassin use and which numbers do BoxTrapper use?
    2) The X Ham report in the header shows " has identified this incoming email as possible spam" so again why did I get the email?

    Code:
    X-Spam-Status: No, score=2.4
    X-Spam-Score: 24
    X-Spam-Bar: ++
    X-Ham-Report: Spam detection software, running on the system "ecbiz124.inmotionhosting.com", has  identified this incoming email as possible spam.  The original message  has been attached to this so you can view it (if it isn't spam) or label  similar future email.  If you have any questions, see  root\@localhost for details.
     
    #1 neil154, Mar 21, 2014
    Last edited by a moderator: Mar 21, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You have to multiply 2.4 by 10 to get the "X-Spam-Score" value. Here is an explanation from a support ticket you might find useful:

    Thank you.
     
  3. neil154

    neil154 Well-Known Member

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    Okay I am starting to better understand. So in the case I described the X Spam score is 24 and this should be the value used to determine the status of the email. Since I have BoxTrapper set to 9.9 why did the email get past BoxTrapper. Also I have Spamassassin set to 5 so why did it get past SpamAssassin? The header information says that it looked like spam so once again I don't know why the spam status is "No".

    Please help me understand the issues, my spam mail is driving me crazy but I am using it for business account so I really don't want to miss any real emails for my business.

    Thank you for your help!
     
  4. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    The 24 is actually 2.4 (one of the X-SPAM headers will strip the .) so it looks like 24, but is in reality 2.4.
    2.4 is less than 5 and less than 9.9, so that's why it is passing.
     
  5. neil154

    neil154 Well-Known Member

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    Okay, that makes sense. I also assume that even though the header said that it looks like spam it was passes and spam status set to no because of my 5 & 9.9. settings?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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  7. neil154

    neil154 Well-Known Member

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    Thanks for the clarification
     
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