Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SpamAssassin set at -3.5. Hundreds of spam emails making it through every day.

Discussion in 'E-mail Discussion' started by lelandsd, Oct 4, 2014.

  1. lelandsd

    lelandsd Registered

    Joined:
    Oct 4, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I have set Spam Assassin at -3.5, against the suggestion by my hosting service that its too aggressive. I am still getting hundreds of Spam emails into my inbox - likely 5x or 6x the number that are getting routed into my Spam box. I am ready to move to another service that doesn't use SpamAssassin. Any last ideas on how I can make SpamAssassin actually work?
     
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,834
    Likes Received:
    85
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Marquis

    Marquis Member

    Joined:
    Feb 5, 2003
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    151
    Have you turned on your RBLs ?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,344
    Likes Received:
    1,852
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Do you have root access to this server? If so, you can review some of the options on the following document that help prevent SPAM:

    Exim Configuration Editor

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. lelandsd

    lelandsd Registered

    Joined:
    Oct 4, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thanks for chiming in. I guess as a customer of my hosting provider, I do not have access to some of the configuration tools like RBL's. For configuring SpamAssassin, I have the option to whilelist_from and blacklist)from criteria, set the scoring thresholds, and assign scores to a given test. That's all I see in my configuration dashboard. Am I missing something?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,344
    Likes Received:
    1,852
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    You can not alter the RBL settings without root access. I suggest reporting the issue to your hosting provider so they can make some adjustments to help prevent SPAM.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. lelandsd

    lelandsd Registered

    Joined:
    Oct 4, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Unfortunately my hosting provider has said they are no longer supporting "Web Hosting" customers and are focusing on streaming media clients. I have asked them for help but have gotten nowhere. Maybe that's the problem but I thought I would check anyway. Would anyone like to suggest a good web hosting provider? I have a small number of clients (10-20) that I would bring with me. Had a call with BlueHost (they are also a cPanel customer I believe) and they come recommended. Suggestions are welcomed.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,344
    Likes Received:
    1,852
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    You will likely find more reviews and user input on web hosting companies on a forum such as WebHostingTalk.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice