The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SpamAssassin set at -3.5. Hundreds of spam emails making it through every day.

Discussion in 'E-mail Discussions' started by lelandsd, Oct 4, 2014.

  1. lelandsd

    lelandsd Registered

    Joined:
    Oct 4, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I have set Spam Assassin at -3.5, against the suggestion by my hosting service that its too aggressive. I am still getting hundreds of Spam emails into my inbox - likely 5x or 6x the number that are getting routed into my Spam box. I am ready to move to another service that doesn't use SpamAssassin. Any last ideas on how I can make SpamAssassin actually work?
     
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,146
    Likes Received:
    34
    Trophy Points:
    48
    Location:
    India
    cPanel Access Level:
    Root Administrator
  3. Marquis

    Marquis Member

    Joined:
    Feb 5, 2003
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Have you turned on your RBLs ?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
  5. lelandsd

    lelandsd Registered

    Joined:
    Oct 4, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Thanks for chiming in. I guess as a customer of my hosting provider, I do not have access to some of the configuration tools like RBL's. For configuring SpamAssassin, I have the option to whilelist_from and blacklist)from criteria, set the scoring thresholds, and assign scores to a given test. That's all I see in my configuration dashboard. Am I missing something?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    You can not alter the RBL settings without root access. I suggest reporting the issue to your hosting provider so they can make some adjustments to help prevent SPAM.

    Thank you.
     
  7. lelandsd

    lelandsd Registered

    Joined:
    Oct 4, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Unfortunately my hosting provider has said they are no longer supporting "Web Hosting" customers and are focusing on streaming media clients. I have asked them for help but have gotten nowhere. Maybe that's the problem but I thought I would check anyway. Would anyone like to suggest a good web hosting provider? I have a small number of clients (10-20) that I would bring with me. Had a call with BlueHost (they are also a cPanel customer I believe) and they come recommended. Suggestions are welcomed.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page