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Spamassassin "spam" folder in RoundCube

Discussion in 'E-mail Discussion' started by vagkaefer, Apr 30, 2018.

  1. vagkaefer

    vagkaefer Member

    Jun 25, 2014
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    First, read this: Spamassassin "spam" folder in RoundCube


    I know the problem is about 50 years old, but the problem continues! I researched again and could not find a solution.

    I followed this problem for years, for webmail to work, I need to access all the email accounts and change the folder.

    Does anyone know how to do this automatically? That really works? -.-

    I have about 400 accounts to correct, do not want to do manually ....
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    #1 vagkaefer, Apr 30, 2018
    Last edited: Apr 30, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Apr 11, 2011
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    Hello @vagkaefer

    To clarify, is the issue here that you don't see the "spam" folder in Roundcube? Generally, the issue users encounter is seeing both the Spam folder AND the Junk folder in Roundcube. We document this on our Mail FAQ document:

    Why do I see both a Junk mail folder and a spam mail folder when I access my email account via Roundcube?

    It notes the following:

    I look forward to your response.

    Thank you.
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