Hello,
All of the sudden several of my customers were unable to send mail to recipients on the same CPanel server (we only have 1). No NDR was returned. Eventually I figured out that the messages were going into the user's "spambox". When I disabled spambox (left spamassassin on) the messages go through without a problem. They are not marked as spam either, which would usually mean that they shouldn't be going into the spambox in the first place. I like the spambox feature and I would hate to disable it, but right now I don't have a choice but to do so. Does anyone have any ideas as to why this might happen? Are there any known issues with spambox? Thanks in advance for any replies!
All of the sudden several of my customers were unable to send mail to recipients on the same CPanel server (we only have 1). No NDR was returned. Eventually I figured out that the messages were going into the user's "spambox". When I disabled spambox (left spamassassin on) the messages go through without a problem. They are not marked as spam either, which would usually mean that they shouldn't be going into the spambox in the first place. I like the spambox feature and I would hate to disable it, but right now I don't have a choice but to do so. Does anyone have any ideas as to why this might happen? Are there any known issues with spambox? Thanks in advance for any replies!
