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SpamAssassin Subject in Whitelist question

Discussion in 'E-mail Discussions' started by silverbytes, Aug 16, 2017.

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  1. silverbytes

    silverbytes Member

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    Spamassasin is not filtering anything as far as I can see spams gets into my inbox, and says the spam has "whitelisted" words in subject which is false. I clearly don't have any of those words in my preferences files whitelisted as a result all spam looks ok to spamassasin. What's the problem? and most importantly how do I fix that?

    -100 SUBJECT_IN_WHITELIST Subject: contains string in the user's
    white-list
     
    #1 silverbytes, Aug 16, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
    #2 cPanelMichael, Aug 16, 2017
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