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SpamAssassin will not enable

Discussion in 'General Discussion' started by DWHS.net, Sep 24, 2009.

  1. DWHS.net

    DWHS.net Well-Known Member
    PartnerNOC

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    Every time I enable it for the customers cpanel account. It still says disabled. Basically it will not turn on. Here it the output:

    Received: from localhost by dwhsxxx.dwhs.net
    with SpamAssassin (version 3.2.4);
    Thu, 24 Sep 2009 15:09:46 -0400
    From: "Spam Assassin" <spamassassin@localhost>
    Subject: [SPAM]
    X-Spam-Flag: YES
    X-Spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on dwhs50.dwhs.net
    X-Spam-Level: *****
    X-Spam-Status: Yes, score=5.1 required=5.0 tests=FH_FROMEML_NOTLD,MISSING_DATE,
    MISSING_HEADERS,MISSING_MID,MISSING_SUBJECT,NO_HEADERS_MESSAGE,NO_RECEIVED,
    NO_RELAYS shortcircuit=no autolearn=no version=3.2.4
    MIME-Version: 1.0
    Content-Type: multipart/mixed; boundary="----------=_4ABBC3FA.1AFF85C5"

    This is a multi-part message in MIME format.

    ------------=_4ABBC3FA.1AFF85C5
    Content-Type: text/plain; charset=iso-8859-1
    Content-Disposition: inline
    Content-Transfer-Encoding: 8bit

    Spam detection software, running on the system "dwhs50.dwhs.net", has
    identified this incoming email as possible spam. The original message
    has been attached to this so you can view it (if it isn't spam) or label
    similar future email. If you have any questions, see
    the administrator of that system for details.

    Content preview: Spam Assassin has been enabled on this account [...]

    Content analysis details: (5.1 points, 5.0 required)

    pts rule name description
    ---- ---------------------- --------------------------------------------------
    0.0 MISSING_MID Missing Message-Id: header
    2.2 FH_FROMEML_NOTLD E-mail address doesn't have TLD (.com, etc.)
    0.0 MISSING_DATE Missing Date: header
    -0.0 NO_RELAYS Informational: message was not relayed via SMTP
    1.6 MISSING_HEADERS Missing To: header
    1.3 MISSING_SUBJECT Missing Subject: header
    -0.0 NO_RECEIVED Informational: message has no Received headers
    0.0 NO_HEADERS_MESSAGE Message appears to be missing most RFC-822 headers



    ------------=_4ABBC3FA.1AFF85C5
    Content-Type: message/rfc822; x-spam-type=original
    Content-Description: original message before SpamAssassin
    Content-Disposition: inline
    Content-Transfer-Encoding: 8bit

    From: "Spam Assassin" <spamassassin@localhost>

    Spam Assassin has been enabled on this account

    ------------=_4ABBC3FA.1AFF85C5--
     
  2. MattCurry

    MattCurry Well-Known Member

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    SpamAssasin

    Hello,


    I do apologize for the issue you are running into. However, after looking at the output you pasted in this post, it appears that Spam Assassin is working. If it is still showing disabled that may be a different issue and we may need to take a closer look. If this is the case you can submit a ticket via the link below or we can continue to troubleshoot here. Please let me know if you have any other questions.

    Thank you,
    Matthew Curry
     
  3. DWHS.net

    DWHS.net Well-Known Member
    PartnerNOC

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    It looks like someone went into root and changed the ownership of the folder for that user. Probably the guy who tried to install red5 for us.

    It's fixed thanks
     
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