SpamBox: Can't list the Messages sent to span folder via webmail or IMAP.

Augusto Will

Active Member
Sep 9, 2011
43
6
58
cPanel Access Level
Root Administrator
I Enable the SpamBox and some emails are delivered to spam folder, i can see the e-mail by list content of /home/anave/mail/[email protected]_com/.spam/new and the message is there. But I can't see that messages of spam folder in IMAP or Webmail (RoundCube, Horde and SquirrelMail). The spam folder is showing empty.
 

Augusto Will

Active Member
Sep 9, 2011
43
6
58
cPanel Access Level
Root Administrator
I have found the problem:

RoundCube, Horde and SquirrelMail uses the .Junk folder.

SpamBox is .spam folder.

Thunderbird over IMAP hide the folder .spam

What is better to use to store spam, the "Junk" folder or the "spam" folder?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

Either folder is suitable, and you can subscribe to additional folders through your IMAP client if you they are not already subscribed to.

Thank you.