spamd failed to restart

[Motamedi]

Hello

my problem is when restart exim , show this error

service exim restart
Shutting down exim: [ OK ]
Shutting down spamd: [FAILED]
Starting exim: [ OK ]
Starting spamd: warn [restartsrv_base] The 'spamd' service's PID file '/var/run/spamd.pid' did not appear after 10 seconds.

info [restartsrv_base] The service 'spamd' failed to restart. Trying '/usr/local/cpanel/3rdparty/perl/522/bin/spamd'.
(XID 4ahnpy) The “spamd” service failed to start.
[FAILED]

how to reinstall exim and spamd ?

please helpe me for solved this problem

thanks

 

[cPanelMichael]

Hello,

Could you verify if the /etc/eximdisable touch file exists on this system? You can verify this with a command such as:

ls /etc/eximdisable

Thank you.

 

[Motamedi]

after entered command show this error

[email protected] [/etc]# ls /etc/eximdisable
/bin/ls: cannot access /etc/eximdisable: No such file or directory
[email protected] [/etc]#

what's the solution?

thanks

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[chrisnpg]

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

Question: Was a solution ever found for this problem? I've been looking around a little to try and get this problem fixed with no luck. I also searched for the file you posted "ls /etc/eximdisable" and the file is not there.

Any additional info would be appreciated.

 

[cPanelMichael]

Question: Was a solution ever found for this problem? I've been looking around a little to try and get this problem fixed with no luck. I also searched for the file you posted "ls /etc/eximdisable" and the file is not there.

Hello,

Check to see if the SpamAssassin RPM exists on the system with a command such as:

rpm -qa | grep -i spam

If you don't see any output with the above command, run the following command to install the missing RPM:

/scripts/check_cpanel_rpms

Thank you.