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Spamd keeps failing

Discussion in 'E-mail Discussions' started by faramarza, Mar 31, 2012.

  1. faramarza

    faramarza Registered

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    Hi

    For the past few days I keep getting emails that spamd is failing...

    I have restarted exim, No Luck
    I have tried re-installing cpanel, No Luck
    I have tried fixing spamd update, No Luck



    The emails are

    spamd failed @ Wed Mar 28 07:33:33 2012. A restart was attempted automagically.

    Service Check Method: [check command]

    Number of Restart Attempts: 717

    Cmd Service Check Raw Output: Spamd is not running Raw Output:


    As you see there is nothing else after the Raw Output

    I am going crazy with 717 messages and more coming every 5 min


    Please help
     
  2. storminternet

    storminternet Well-Known Member

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    Have you enabled SpamAssassin spam filter from WHM Main >> Server Configuration >> Tweak Settings.
    Sometimes server shows spamd status failed if SpamAssassin spam filter is not enabled.
     
  3. faramarza

    faramarza Registered

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    Hi storminternet

    Yes that is enabled too.... This started happening just a few days ago... before that all was well
     
  4. daveharris

    daveharris Member

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    Hi I'm getting the same thing, have you progressed any?

    This fixes it for a short time

    sa-learn -D --force-expire
    sa-update -D
    /usr/local/cpanel/scripts/spamassassin_dbm_cleaner
    /usr/local/cpanel/scripts/fixspamassassinfailedupdate
    /scripts/restartsrv_spamd

    but it fails again some hours later.
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Have you submitted a ticket? We've gotten some recent tickets on spamd issues and I highly suggest anyone experiencing an issue with spamd failing to submit a ticket. Posting the ticket number here would be very helpful. Please do note what you've done in the ticket upon opening it so that the measures to fix it so far are known (and that those measures only work short-term). Thanks!
     
  6. kwevers

    kwevers Registered

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    I also have been experiencing the same problem.
    I've opened a ticket (2511550) and the error was according to cPanel support related to a hardware issue.
    This seems very strange to me as the only thing the cPanel server sees is virtual hardware presented by Qemu/KVM.
    The error found in the core dump is a SIGKILL, according to cPanel support related to the SSE2 instruction set.
    Both the physical cpu of the machine (Opteron 6128) the vm is hosted on as the vm itself report both SSE and SSE2 instruction sets as available.

    To me it seems that wrong input is provided to the convert string to float function mentioned in the extract hereunder.
    A SIGKILL doesn't necessary mean the instruction doesn't exist.


     
  7. PPNSteve

    PPNSteve Well-Known Member

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    Still happening on one of my boxes.. no idea what's causing it.. Any solution reached yet?

     
    #7 PPNSteve, Jun 20, 2012
    Last edited: Jun 20, 2012
  8. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Opening up a ticket is the best way to go on this one.
     
  9. NixTree

    NixTree Well-Known Member

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    We are facing the "spamd failing issue". Is there any specific solution for resolving this issue ?
     
  10. PPNSteve

    PPNSteve Well-Known Member

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    ticket 2909179 submitted.
     
  11. acenetgeorge

    acenetgeorge Well-Known Member
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    We've had a similar problem on a couple of dedicated servers here, and I was able to fix the problem by running:

    /scripts/fixspamassassinfailedupdate
     
  12. tuibm

    tuibm Member

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    Same problem Here, ticket: 3531541
     
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