spamd & mySQL keeps failing 20 times a day

sahils1802

Registered
Jan 5, 2014
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cPanel Access Level
Reseller Owner
I have a VPS with several accounts that run using cPanels. For almost a year now, I have been getting these emails titled "FAILED: spamd on xxx.xxxxxxx.com (IP)" emails 20 or more times a day with the message mentioned below.

I have contacted my hosting company a few times regarding this issue, but they just ask me to add caching to my sites (which I have), then they say that "server continues to suffer from out of memory events" so I need to upgrade to a higher level. But, I am no where near my usage limits.

Any help will be highly appreciated.

EMAIL 1:
Code:
Server: xxx.xxxxxxx.com
Primary IP: xxx.xx.xxx.xxx
Service: spamd 
Notification Type: failed
Notification Message: spamd failed @ Sun Jan  5 13:04:00 2014. A restart was attempted automagically.
Service Check Method:  [check command] 
Number of Restart Attempts: 1
Service Check Raw Output: Spamd is not running
	Raw Output: Subject: Test spam mail (GTUBE)
	Message-ID: <[email protected]>
	Date: Wed, 23 Jul 2003 23:30:00 +0200
	From: Sender <[email protected]>
	To: Recipient <[email protected]>
	Precedence: junk
	MIME-Version: 1.0
	Content-Type: text/plain; charset=us-ascii
	Content-Transfer-Encoding: 7bit
	
	This is the GTUBE, the
	        Generic
	        Test for
	        Unsolicited
	        Bulk
	        Email
	
	If your spam filter supports it, the GTUBE provides a test by which you
	can verify that the filter is installed correctly and is detecting incoming
	spam. You can send yourself a test mail containing the following string of
	characters (in upper case and with no white spaces and line breaks):
	
	XJS*C4JDBQADN1.NSBN3*2IDNEN*GTUBE-STANDARD-ANTI-UBE-TEST-EMAIL*C.34X
	
	You should send this test mail from an account outside of your network.
Memory Information: Used=1707MB Available=3668MB Installed=5376MB
Load Information: 3.37 2.05 1.30
Uptime: 5 days, 5 hours, 49 seconds
IOStat Information: 
avg-cpu:  %user   %nice %system %iowait  %steal   %idle
	          15.35    0.29    1.95    1.78    0.20   80.43
	Device:            tps   Blk_read/s   Blk_wrtn/s   Blk_read   Blk_wrtn
ChkServd Version: 15.2
EMAIL2:
Code:
Server: xxx.xxxxxxx.com
Primary IP: xxx.xx.xxx.xxx
Service: mysql 
Notification Type: failed
Notification Message: mysql failed @ Sun Jan  5 13:04:00 2014. A restart was attempted automagically.
Service Check Method:  [check command] 
Number of Restart Attempts: 1
Service Check Raw Output: mysql is not running
Startup Log: Starting MySQL........ SUCCESS! 
Memory Information: Used=947MB Available=4428MB Installed=5376MB
Load Information: 3.34 2.07 1.31
Uptime: 5 days, 5 hours, 49 seconds
IOStat Information: 
avg-cpu:  %user   %nice %system %iowait  %steal   %idle
	          15.35    0.29    1.95    1.78    0.20   80.43
	Device:            tps   Blk_read/s   Blk_wrtn/s   Blk_read   Blk_wrtn
ChkServd Version: 15.2
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
then they say that "server continues to suffer from out of memory events" so I need to upgrade to a higher level. But, I am no where near my usage limits.
Could you elaborate on which specific memory limits your hosting provider has concluded your server has reached? What methods have you used to determine that their information is not accurate?

Thank you.
 
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