spamd not starting.

rahulkshinde · Aug 13, 2020

Hello,

One of the servers is having problems with starting the spamd. The restart service gives below output

######################################################################################

# /scripts/restartsrv_spamd

Waiting for “spamd” to start ……info [restartsrv_spamd] systemd failed to start the service “spamd” (The “/usr/bin/systemctl restart spamd.service --no-ask-password” command (process 27762) reported error number 1 when it ended.): Job for spamd.service failed because the control process exited with error code. See "systemctl status spamd.service" and "journalctl -xe" for details.

…Waiting for spamd,spamd -d to shutdown ... not running.

info [restartsrv_spamd] The service 'spamd' failed to restart. Trying '/usr/local/cpanel/3rdparty/perl/530/bin/spamd'.

info [restartsrv_spamd] systemd failed to start the service “spamd” (The “/usr/bin/systemctl restart spamd.service --no-ask-password” command(process 27827) reported error number 1 when it ended.): Job for spamd.service failed because the control process exited with error code. See"systemctl status spamd.service" and "journalctl -xe" for details.

…failed.

Cpanel::Exception::Services::StartError

Service Status

undefined status from Cpanel::ServiceManager::Services::Spamd

Service Error

(XID ny92de) The “spamd” service failed to start.

Startup Log

Aug 13 07:45:57 ###.#####.###systemd[1]: Starting Apache SpamAssassin™ deferral daemon...

Aug 13 07:45:57 ###.#####.###spamd[27828]: logger: removing stderr method

Aug 13 07:45:57 ###.#####.###spamd[27837]: config: no rules were found! Do you need to run 'sa-update'?

Aug 13 07:45:58 ###.#####.###spamd[27828]: child process [27837] exited or timed out without signaling production of a PID file: exit 255 at /usr/local/cpanel/3rdparty/perl/530/bin/spamd line 3150.

Aug 13 07:45:58 ###.#####.###systemd[1]: spamd.service: control process exited, code=exited status=255

Aug 13 07:45:58 ###.#####.###systemd[1]: Failed to start Apache SpamAssassin™ deferral daemon.

Aug 13 07:45:58 ###.#####.###systemd[1]: Unit spamd.service entered failed state.

Aug 13 07:45:58 ###.#####.###systemd[1]: spamd.service failed.

Log Messages

Aug 13 07:45:58 vps1 spamd[27828]: child process [27837] exited or timed out without signaling production of a PID file: exit 255 at /usr/local/cpanel/3rdparty/perl/530/bin/spamd line 3150.

Aug 13 07:45:57 vps1 spamd[27837]: config: no rules were found! Do you need to run 'sa-update'?

Aug 13 07:45:57 vps1 spamd[27828]: logger: removing stderr method

Aug 13 07:45:55 vps1 spamd[27763]: child process [27786] exited or timed out without signaling production of a PID file: exit 255 at /usr/local/cpanel/3rdparty/perl/530/bin/spamd line 3150.

Aug 13 07:45:54 vps1 spamd[27786]: config: no rules were found! Do you need to run 'sa-update'?

spamd has failed. Contact your system administrator if the service does not automagically recover.

######################################################################################

When tried sa-update it is not fetching the tar file from the mirror sites. if trying manually they are getting download but not able to install it as it end up in the error as below

channel 'updates.spamassassin.org': could not find working mirror, channel failed
Update failed, exiting with code 4

rahulkshinde · Aug 13, 2020

I have checked the mirror websites and they all are getting ping from the server. Tried CSF disabled, but still the same issue.

channel 'updates.spamassassin.org': could not find working mirror, channel failed

cPanelLauren · Aug 13, 2020

Hello,

What is the output of the following?

Code:

/scripts/sa-update_wrapper

rahulkshinde · Aug 13, 2020

Here is the output for the sa-update script

Code:

[[email protected] ~]# /scripts/sa-update_wrapper
[*] Cleaning up from previous updates.....
[*] Running sa-update (/usr/local/cpanel/3rdparty/perl/530/bin/sa-update).....
[*] Please note that 'IO::Socket::IP' and 'Net::Patricia' are not needed by our implementation of SpamAssassin.
[*] The warnings related to them can be safely ignored.

Aug 13 19:43:00.598 [16400] dbg: logger: adding facilities: all
Aug 13 19:43:00.598 [16400] dbg: logger: logging level is DBG
Aug 13 19:43:00.598 [16400] dbg: generic: SpamAssassin version 3.4.4
Aug 13 19:43:00.598 [16400] dbg: generic: Perl 5.030000, PREFIX=/usr/local/cpanel/3rdparty/perl/530/lib/perl5, DEF_RULES_DIR=/usr/share/spamassassin, LOCAL_RULES_DIR=/etc/mail/spamassassin, LOCAL_STATE_DIR=/var/lib/spamassassin
Aug 13 19:43:00.598 [16400] dbg: config: timing enabled
Aug 13 19:43:00.599 [16400] dbg: config: score set 0 chosen.
Aug 13 19:43:00.603 [16400] dbg: generic: sa-update version 3.4.4 / svn1869639
Aug 13 19:43:00.603 [16400] dbg: generic: using update directory: /var/lib/spamassassin/3.004004
Aug 13 19:43:00.909 [16400] dbg: diag: perl platform: 5.030000 linux
Aug 13 19:43:00.909 [16400] dbg: diag: [...] module installed: Digest::SHA, version 6.02
Aug 13 19:43:00.909 [16400] dbg: diag: [...] module installed: HTML::Parser, version 3.72
Aug 13 19:43:00.909 [16400] dbg: diag: [...] module installed: Net::DNS, version 1.21
Aug 13 19:43:00.909 [16400] dbg: diag: [...] module installed: NetAddr::IP, version 4.079
Aug 13 19:43:00.909 [16400] dbg: diag: [...] module installed: Time::HiRes, version 1.976
Aug 13 19:43:00.909 [16400] dbg: diag: [...] module installed: Archive::Tar, version 2.32
Aug 13 19:43:00.909 [16400] dbg: diag: [...] module installed: IO::Zlib, version 1.10
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Digest::SHA1, version 2.13
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: MIME::Base64, version 3.15
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: DB_File, version 1.843
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Net::SMTP, version 3.11
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Mail::SPF, version v2.009
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module not installed: GeoIP2::Database::Reader ('require' failed)
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Geo::IP, version 1.51
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module not installed: IP::Country::DB_File ('require' failed)
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Net::CIDR::Lite, version 0.21
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Razor2::Client::Agent, version 2.86
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: IO::Socket::IP, version 0.39
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: IO::Socket::INET6, version 2.72
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: IO::Socket::SSL, version 2.066
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Compress::Zlib, version 2.084
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Mail::DKIM, version 0.56
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: DBI, version 1.642
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Getopt::Long, version 2.50
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: LWP::UserAgent, version 6.39
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: HTTP::Date, version 6.02
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Encode::Detect::Detector, version 1.01
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module not installed: Net::Patricia ('require' failed)
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Net::DNS::Nameserver, version 1692
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: BSD::Resource, version 1.2911
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: Archive::Zip, version 1.66
Aug 13 19:43:00.909 [16400] dbg: diag: [...] optional module installed: IO::String, version 1.08
Aug 13 19:43:00.913 [16400] dbg: gpg: Searching for 'gpg'
Aug 13 19:43:00.913 [16400] dbg: util: current PATH is: /usr/local/cpanel/3rdparty/lib/path-bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/opt/cpanel/composer/bin
Aug 13 19:43:00.913 [16400] dbg: util: executable for gpg was found at /bin/gpg
Aug 13 19:43:00.913 [16400] dbg: gpg: found /bin/gpg
Aug 13 19:43:00.913 [16400] dbg: gpg: release trusted key id list: 5E541DC959CB8BAC7C78DFDC4056A61A5244EC45 0C2B1D7175B852C64B3CDC716C55397824F434CE
Aug 13 19:43:00.914 [16400] dbg: util: secure_tmpfile created a temporary file /tmp/.spamassassin16400aq4RxVtmp
Aug 13 19:43:00.914 [16400] dbg: channel: attempting channel updates.spamassassin.org
Aug 13 19:43:00.914 [16400] dbg: channel: using existing directory /var/lib/spamassassin/3.004004/updates_spamassassin_org
Aug 13 19:43:00.914 [16400] dbg: channel: channel cf file /var/lib/spamassassin/3.004004/updates_spamassassin_org.cf
Aug 13 19:43:00.914 [16400] dbg: channel: channel pre file /var/lib/spamassassin/3.004004/updates_spamassassin_org.pre
Aug 13 19:43:00.947 [16400] dbg: dns: 4.4.3.updates.spamassassin.org => 1880763, parsed as 1880763
Aug 13 19:43:00.947 [16400] dbg: channel: preparing temp directory for new channel
Aug 13 19:43:00.948 [16400] dbg: channel: created tmp directory /tmp/.spamassassin16400XAZH36tmp
Aug 13 19:43:00.948 [16400] dbg: generic: lint checking site pre files once before attempting channel updates
Aug 13 19:43:00.948 [16400] dbg: generic: SpamAssassin version 3.4.4
Aug 13 19:43:00.948 [16400] dbg: generic: Perl 5.030000, PREFIX=/usr/local/cpanel/3rdparty/perl/530/lib/perl5, DEF_RULES_DIR=/usr/share/spamassassin, LOCAL_RULES_DIR=/etc/mail/spamassassin, LOCAL_STATE_DIR=/var/lib/spamassassin
Aug 13 19:43:00.948 [16400] dbg: config: timing enabled
Aug 13 19:43:00.950 [16400] dbg: config: score set 0 chosen.
Aug 13 19:43:00.952 [16400] dbg: ignore: using a test message to lint rules
Aug 13 19:43:00.952 [16400] dbg: config: using "/etc/mail/spamassassin" for site rules pre files
Aug 13 19:43:00.953 [16400] dbg: config: read file /etc/mail/spamassassin/init.pre
Aug 13 19:43:00.953 [16400] dbg: config: read file /etc/mail/spamassassin/v310.pre
Aug 13 19:43:00.953 [16400] dbg: config: read file /etc/mail/spamassassin/v312.pre
Aug 13 19:43:00.954 [16400] dbg: config: read file /etc/mail/spamassassin/v320.pre
Aug 13 19:43:00.954 [16400] dbg: config: read file /etc/mail/spamassassin/v330.pre
Aug 13 19:43:00.954 [16400] dbg: config: using "/tmp/.spamassassin16400XAZH36tmp/doesnotexist" for sys rules pre files
Aug 13 19:43:00.954 [16400] dbg: config: using "/tmp/.spamassassin16400XAZH36tmp/doesnotexist" for default rules dir
Aug 13 19:43:00.955 [16400] dbg: config: using "/tmp/.spamassassin16400XAZH36tmp/doesnotexist/doesnotexist" for user prefs file
Aug 13 19:43:00.956 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::URIDNSBL from @INC
Aug 13 19:43:00.965 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::SPF from @INC
Aug 13 19:43:00.972 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::Pyzor from @INC
Aug 13 19:43:00.974 [16400] dbg: pyzor: local tests only, disabling Pyzor
Aug 13 19:43:00.974 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::Razor2 from @INC
Aug 13 19:43:00.978 [16400] dbg: razor2: local tests only, skipping Razor
Aug 13 19:43:00.978 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::SpamCop from @INC
Aug 13 19:43:00.983 [16400] dbg: reporter: local tests only, disabling SpamCop
Aug 13 19:43:00.983 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::AutoLearnThreshold from @INC
Aug 13 19:43:00.986 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::WhiteListSubject from @INC
Aug 13 19:43:00.989 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::MIMEHeader from @INC
Aug 13 19:43:00.992 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::ReplaceTags from @INC
Aug 13 19:43:00.996 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::DKIM from @INC
Aug 13 19:43:01.005 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::Check from @INC
Aug 13 19:43:01.023 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::HTTPSMismatch from @INC
Aug 13 19:43:01.025 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::URIDetail from @INC
Aug 13 19:43:01.029 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::Shortcircuit from @INC
Aug 13 19:43:01.032 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::Bayes from @INC
Aug 13 19:43:01.050 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::BodyEval from @INC
Aug 13 19:43:01.053 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::DNSEval from @INC
Aug 13 19:43:01.059 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::HTMLEval from @INC
Aug 13 19:43:01.063 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::HeaderEval from @INC
Aug 13 19:43:01.079 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::MIMEEval from @INC
Aug 13 19:43:01.085 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::RelayEval from @INC
Aug 13 19:43:01.089 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::URIEval from @INC
Aug 13 19:43:01.090 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::WLBLEval from @INC
Aug 13 19:43:01.095 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::VBounce from @INC
Aug 13 19:43:01.096 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::Rule2XSBody from @INC
Aug 13 19:43:01.100 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::ImageInfo from @INC
Aug 13 19:43:01.103 [16400] dbg: plugin: loading Mail::SpamAssassin::Plugin::FreeMail from @INC
Aug 13 19:43:01.108 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::ReplaceTags=HASH(0x3ed68c8) implements 'finish_parsing_start', priority 0
Aug 13 19:43:01.108 [16400] dbg: config: finish parsing
Aug 13 19:43:01.109 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::ReplaceTags=HASH(0x3ed68c8) implements 'finish_parsing_end', priority 0
Aug 13 19:43:01.109 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::Rule2XSBody=HASH(0x43dcf38) implements 'finish_parsing_end', priority 0
Aug 13 19:43:01.109 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::FreeMail=HASH(0x3d2a428) implements 'finish_parsing_end', priority 0
Aug 13 19:43:01.109 [16400] dbg: replacetags: replacing tags
Aug 13 19:43:01.109 [16400] dbg: zoom: loading compiled ruleset from /var/lib/spamassassin/compiled/5.030/3.004004
Aug 13 19:43:01.109 [16400] dbg: FreeMail: no freemail_domains entries defined, disabling plugin
Aug 13 19:43:01.109 [16400] dbg: config: score set 0 chosen.
Aug 13 19:43:01.110 [16400] dbg: dns: EDNS, UDP payload size 4096
Aug 13 19:43:01.110 [16400] dbg: dns: servers obtained from Net::DNS : [8.8.8.8]:53, [8.8.4.4]:53
Aug 13 19:43:01.110 [16400] dbg: dns: nameservers set to 8.8.8.8, 8.8.4.4
Aug 13 19:43:01.110 [16400] dbg: dns: using socket module: IO::Socket::IP version 0.39
Aug 13 19:43:01.110 [16400] dbg: dns: is Net::DNS::Resolver available? yes
Aug 13 19:43:01.111 [16400] dbg: dns: Net::DNS version: 1.21
Aug 13 19:43:01.111 [16400] dbg: config: time limit 300.0 s
Aug 13 19:43:01.111 [16400] dbg: message: main message type: text/plain
Aug 13 19:43:01.111 [16400] dbg: message: ---- MIME PARSER START ----
Aug 13 19:43:01.111 [16400] dbg: message: parsing normal part
Aug 13 19:43:01.111 [16400] dbg: message: storing a body to memory
Aug 13 19:43:01.112 [16400] dbg: message: ---- MIME PARSER END ----
Aug 13 19:43:01.112 [16400] dbg: check: pms new, time limit in 299.999 s
Aug 13 19:43:01.112 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::DNSEval=HASH(0x4176600) implements 'check_start', priority 0
Aug 13 19:43:01.112 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::Rule2XSBody=HASH(0x43dcf38) implements 'check_start', priority 0
Aug 13 19:43:01.114 [16400] dbg: check: using scoreset 0 in M:S:Pms
Aug 13 19:43:01.114 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::Check=HASH(0x3d2a3b0) implements 'check_main', priority 0
Aug 13 19:43:01.114 [16400] dbg: config: trusted_networks are not configured; it is recommended that you configure trusted_networks manually
Aug 13 19:43:01.114 [16400] dbg: metadata: X-Spam-Relays-Trusted:
Aug 13 19:43:01.114 [16400] dbg: metadata: X-Spam-Relays-Untrusted:
Aug 13 19:43:01.115 [16400] dbg: metadata: X-Spam-Relays-Internal:
Aug 13 19:43:01.115 [16400] dbg: metadata: X-Spam-Relays-External:
Aug 13 19:43:01.115 [16400] dbg: check: tagrun - tag AUTHORDOMAIN is now ready, value: compiling.spamassassin.taint.org
Aug 13 19:43:01.115 [16400] dbg: check: tagrun - tag RELAYSTRUSTED is now ready, value:
Aug 13 19:43:01.115 [16400] dbg: check: tagrun - tag RELAYSUNTRUSTED is now ready, value:
Aug 13 19:43:01.115 [16400] dbg: check: tagrun - tag RELAYSINTERNAL is now ready, value:
Aug 13 19:43:01.115 [16400] dbg: check: tagrun - tag RELAYSEXTERNAL is now ready, value:
Aug 13 19:43:01.115 [16400] dbg: check: tagrun - tag LANGUAGES is now ready, value: <UNDEF>
Aug 13 19:43:01.116 [16400] dbg: message: no encoding detected
Aug 13 19:43:01.116 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::URIDNSBL=HASH(0x3d38698) implements 'parsed_metadata', priority 0
Aug 13 19:43:01.116 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::Shortcircuit=HASH(0x4060c20) implements 'parsed_metadata', priority 0
Aug 13 19:43:01.116 [16400] dbg: dns: is DNS available? 0
Aug 13 19:43:01.116 [16400] dbg: check: tagrun - tag SC is now ready, value: CODE(0x44d11d0)
Aug 13 19:43:01.116 [16400] dbg: check: tagrun - tag SCRULE is now ready, value: CODE(0x44d1638)
Aug 13 19:43:01.116 [16400] dbg: check: tagrun - tag SCTYPE is now ready, value: CODE(0x44d16c8)
Aug 13 19:43:01.117 [16400] dbg: rules: local tests only, ignoring RBL eval
Aug 13 19:43:01.117 [16400] dbg: check: check_main, time limit in 299.994 s
Aug 13 19:43:01.120 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::Shortcircuit=HASH(0x4060c20) implements 'have_shortcircuited', priority 0
Aug 13 19:43:01.120 [16400] dbg: dns: harvest_dnsbl_queries
Aug 13 19:43:01.121 [16400] dbg: check: is spam? score=0 required=5
Aug 13 19:43:01.121 [16400] dbg: check: tests=
Aug 13 19:43:01.121 [16400] dbg: check: subtests=
Aug 13 19:43:01.122 [16400] dbg: timing: total 168 ms - init: 159 (94.6%), parse: 1.04 (0.6%), extract_message_metadata: 2.6 (1.5%), get_uri_detail_list: 2.8 (1.7%)
Aug 13 19:43:01.122 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::MIMEHeader=HASH(0x3d29d80) implements 'finish_tests', priority 0
Aug 13 19:43:01.123 [16400] dbg: plugin: Mail::SpamAssassin::Plugin::Check=HASH(0x3d2a3b0) implements 'finish_tests', priority 0
Aug 13 19:43:01.124 [16400] dbg: generic: lint check of site pre files succeeded, continuing with channel updates
Aug 13 19:43:01.124 [16400] dbg: channel: protocol family available: inet,inet6
Aug 13 19:43:01.124 [16400] dbg: channel: reading MIRRORED.BY file /var/lib/spamassassin/3.004004/updates_spamassassin_org/MIRRORED.BY
Aug 13 19:43:01.124 [16400] dbg: channel: parsing MIRRORED.BY file for channel updates.spamassassin.org
Aug 13 19:43:01.125 [16400] dbg: channel: found mirror http://sa-update.dnswl.org/ weight=3
Aug 13 19:43:01.125 [16400] dbg: channel: found mirror http://www.sa-update.pccc.com/ weight=5
Aug 13 19:43:01.126 [16400] dbg: channel: found mirror http://sa-update.secnap.net/ weight=5
Aug 13 19:43:01.126 [16400] dbg: channel: found mirror http://sa-update.space-pro.be/ weight=1
Aug 13 19:43:01.126 [16400] dbg: channel: found mirror http://sa-update.ena.com/ weight=5
Aug 13 19:43:01.126 [16400] dbg: channel: found mirror http://sa-update.razx.cloud/ weight=5
Aug 13 19:43:01.126 [16400] dbg: channel: found mirror http://sa-update.fossies.org/ weight=1
Aug 13 19:43:01.127 [16400] dbg: channel: found mirror http://sa-update.verein-clean.net/ weight=10
Aug 13 19:43:01.127 [16400] dbg: channel: found mirror http://sa-update.spamassassin.org/ weight=10
Aug 13 19:43:01.145 [16400] dbg: channel: selected mirror http://sa-update.spamassassin.org
Aug 13 19:43:01.146 [16400] dbg: http: url: http://sa-update.spamassassin.org/1880763.tar.gz
Aug 13 19:43:01.146 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:01.146 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:01.146 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://sa-update.spamassassin.org/1880763.tar.gz
Aug 13 19:43:01.450 [16400] dbg: http: process [16407], exit status: exit 22
Aug 13 19:43:01.450 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://sa-update.spamassassin.org, sleeping 2 sec and trying next
Aug 13 19:43:03.470 [16400] dbg: channel: selected mirror http://sa-update.verein-clean.net
Aug 13 19:43:03.471 [16400] dbg: http: url: http://sa-update.verein-clean.net/1880763.tar.gz
Aug 13 19:43:03.471 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:03.471 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:03.471 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://sa-update.verein-clean.net/1880763.tar.gz
Aug 13 19:43:03.616 [16400] dbg: http: process [16502], exit status: exit 22
Aug 13 19:43:03.616 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://sa-update.verein-clean.net, sleeping 2 sec and trying next
Aug 13 19:43:05.741 [16400] dbg: channel: selected mirror http://sa-update.ena.com
Aug 13 19:43:05.741 [16400] dbg: http: url: http://sa-update.ena.com/1880763.tar.gz
Aug 13 19:43:05.742 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:05.742 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:05.742 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://sa-update.ena.com/1880763.tar.gz
Aug 13 19:43:05.976 [16400] dbg: http: process [16520], exit status: exit 22
Aug 13 19:43:05.977 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://sa-update.ena.com, sleeping 2 sec and trying next
Aug 13 19:43:08.006 [16400] dbg: channel: selected mirror http://www.sa-update.pccc.com
Aug 13 19:43:08.006 [16400] dbg: http: url: http://www.sa-update.pccc.com/1880763.tar.gz
Aug 13 19:43:08.006 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:08.007 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:08.007 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://www.sa-update.pccc.com/1880763.tar.gz
Aug 13 19:43:08.471 [16400] dbg: http: process [16553], exit status: exit 22
Aug 13 19:43:08.471 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://www.sa-update.pccc.com, sleeping 2 sec and trying next
Aug 13 19:43:10.503 [16400] dbg: channel: selected mirror http://sa-update.dnswl.org
Aug 13 19:43:10.504 [16400] dbg: http: url: http://sa-update.dnswl.org/1880763.tar.gz
Aug 13 19:43:10.504 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:10.504 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:10.504 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://sa-update.dnswl.org/1880763.tar.gz
Aug 13 19:43:10.586 [16400] dbg: http: process [16586], exit status: exit 22
Aug 13 19:43:10.587 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://sa-update.dnswl.org, sleeping 2 sec and trying next
Aug 13 19:43:12.608 [16400] dbg: channel: selected mirror http://sa-update.secnap.net
Aug 13 19:43:12.609 [16400] dbg: http: url: http://sa-update.secnap.net/1880763.tar.gz
Aug 13 19:43:12.609 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:12.609 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:12.610 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://sa-update.secnap.net/1880763.tar.gz
Aug 13 19:43:12.915 [16400] dbg: http: process [16602], exit status: exit 22
Aug 13 19:43:12.916 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://sa-update.secnap.net, sleeping 2 sec and trying next
Aug 13 19:43:14.959 [16400] dbg: channel: selected mirror http://sa-update.razx.cloud
Aug 13 19:43:14.959 [16400] dbg: http: url: http://sa-update.razx.cloud/1880763.tar.gz
Aug 13 19:43:14.960 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:14.960 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:14.960 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://sa-update.razx.cloud/1880763.tar.gz
Aug 13 19:43:15.802 [16400] dbg: http: process [16641], exit status: exit 22
Aug 13 19:43:15.803 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://sa-update.razx.cloud, sleeping 2 sec and trying next
Aug 13 19:43:17.847 [16400] dbg: channel: selected mirror http://sa-update.space-pro.be
Aug 13 19:43:17.848 [16400] dbg: http: url: http://sa-update.space-pro.be/1880763.tar.gz
Aug 13 19:43:17.848 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:17.848 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:17.848 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://sa-update.space-pro.be/1880763.tar.gz
Aug 13 19:43:17.971 [16400] dbg: http: process [16673], exit status: exit 22
Aug 13 19:43:17.971 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://sa-update.space-pro.be, sleeping 2 sec and trying next
Aug 13 19:43:20.006 [16400] dbg: channel: selected mirror http://sa-update.fossies.org
Aug 13 19:43:20.006 [16400] dbg: http: url: http://sa-update.fossies.org/1880763.tar.gz
Aug 13 19:43:20.006 [16400] dbg: http: downloading to: /var/lib/spamassassin/3.004004/updates_spamassassin_org/1880763.tar.gz, new
Aug 13 19:43:20.007 [16400] dbg: util: executable for curl was found at /bin/curl
Aug 13 19:43:20.007 [16400] dbg: http: /bin/curl -s -L -O --remote-time -g --max-redirs 2 --connect-timeout 30 --max-time 300 --fail -o 1880763.tar.gz -A sa-update/3.4.4 / svn1869639/3.4.4 -- http://sa-update.fossies.org/1880763.tar.gz
Aug 13 19:43:20.095 [16400] dbg: http: process [16687], exit status: exit 22
Aug 13 19:43:20.096 [16400] dbg: channel: failed to get 1880763.tar.gz from mirror http://sa-update.fossies.org, no mirrors left
channel 'updates.spamassassin.org': could not find working mirror, channel failed
Aug 13 19:43:20.096 [16400] dbg: generic: cleaning up temporary directory/files
Aug 13 19:43:20.096 [16400] dbg: generic: cleaning directory /tmp/.spamassassin16400XAZH36tmp
Aug 13 19:43:20.097 [16400] dbg: diag: updates complete, exiting with code 4
Cpanel::Exception::ProcessFailed::Error/(XID q8prw3) “/usr/local/cpanel/3rdparty/perl/530/bin/sa-update” reported error code “4” when it ended:
 at /usr/local/cpanel/Cpanel/ChildErrorStringifier.pm line 161.
        Cpanel::ChildErrorStringifier::to_exception(Cpanel::SafeRun::Object=HASH(0x29b9f20)) called at /usr/local/cpanel/Cpanel/ChildErrorStringifier.pm line 140
        Cpanel::ChildErrorStringifier::die_if_error(Cpanel::SafeRun::Object=HASH(0x29b9f20)) called at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 557
        Cpanel::SafeRun::Object::die_if_error(Cpanel::SafeRun::Object=HASH(0x29b9f20)) called at /scripts/sa-update_wrapper line 58
        main::run_saupdate() called at /scripts/sa-update_wrapper line 103

cPanelLauren · Aug 13, 2020

Based on this your server is not able to reach any of the sa-update mirrors.

Which I confirmed are working as you can see below:

Code:

curl -vvI http://sa-update.spamassassin.org/1880763.tar.gz
* About to connect() to sa-update.spamassassin.org port 80 (#0)
*   Trying 64.142.56.146...
* Connected to sa-update.spamassassin.org (64.142.56.146) port 80 (#0)
> HEAD /1880763.tar.gz HTTP/1.1
> User-Agent: curl/7.29.0
> Host: sa-update.spamassassin.org
> Accept: */*
>
< HTTP/1.1 200 OK
HTTP/1.1 200 OK
< Date: Fri, 14 Aug 2020 01:21:28 GMT
Date: Fri, 14 Aug 2020 01:21:28 GMT
< Server: Apache/2.4.6 (CentOS)
Server: Apache/2.4.6 (CentOS)
< Last-Modified: Thu, 13 Aug 2020 03:15:56 GMT
Last-Modified: Thu, 13 Aug 2020 03:15:56 GMT
< ETag: "4e443-5acb9b902759f"
ETag: "4e443-5acb9b902759f"
< Accept-Ranges: bytes
Accept-Ranges: bytes
< Content-Length: 320579
Content-Length: 320579
< Content-Type: application/x-gzip
Content-Type: application/x-gzip

<
* Connection #0 to host sa-update.spamassassin.org left intact

rahulkshinde · Aug 14, 2020

Yes, if I download it manually it is working. But I can not install the downloaded file either.

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