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SOLVED spamd pyzor error: TERMINATED, signal 15 (000f)

Discussion in 'General Discussion' started by Paul Shultz, Jun 5, 2018.

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  1. Paul Shultz

    Paul Shultz Member

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    We have new cPanel installation with Centos 7.0 and are seeing constant errors from spamd as per below

    spamd[18398]: pyzor: [18405] error: TERMINATED, signal 15 (000f)

    Does anyone else see this?
     
    #1 Paul Shultz, Jun 5, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Paul,

    Can you check to see if a lack of available memory is leading to this issue? Here's a command you can use to check this:

    Code:
     grep -i "Out of memory" /var/log/messages | grep spamd
    Thank you.
     
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    #2 cPanelMichael, Jun 6, 2018
  3. Paul Shultz

    Paul Shultz Member

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    Hi,

    grep -i "Out of memory" /var/log/messages | grep spamd
    grep -i "Out of memory" /var/log/messages* | grep spamd

    both command return no results

    Some additional info

    [root@eugene ~]# which pyzor
    /usr/bin/pyzor

    /var/log/cpanel-install.log:2018-06-03 03:08:55 220 (DEBUG): [2018-06-03 03:08:55 +1000] [/usr/local/cpanel/scripts/update_spamassassin_config] Setting pyzor_options = yes
     
    #3 Paul Shultz, Jun 6, 2018
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Paul,

    Do you happen to use CSF/LFD on this system? If so, check to see if LFD is killing the process. The LFD log file is located at:

    /var/log/lfd.log

    Thank you.
     
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    #4 cPanelMichael, Jun 7, 2018
  5. Paul Shultz

    Paul Shultz Member

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    Hi, no CSF/LFD is not in use

    By the way here is some additional info

    /etc/redhat-release:CentOS Linux release 7.5.1804 (Core)
    /usr/local/cpanel/version:11.70.0.48
    /var/cpanel/envtype:kvm
    CPANEL=release
     
    #5 Paul Shultz, Jun 7, 2018
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Paul,

    Could you open a support ticket so we can take a closer look at your system to see what's happening? You can post the ticket number here and I'll link this thread to the ticket.

    Thank you.
     
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    #6 cPanelMichael, Jun 7, 2018
  7. Paul Shultz

    Paul Shultz Member

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    Hi, our Support Request ID is: 9700929

    Kind regards
    Paul
     
    #7 Paul Shultz, Jun 7, 2018
  8. Paul Shultz

    Paul Shultz Member

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    Problem was resolved by editing /etc/mail/spamassassin/pyzor.cf and adding the following text

    pyzor_timeout 20
     
    #8 Paul Shultz, Jun 11, 2018
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Paul,

    I'm glad to see the issue was solved. Thank you for sharing the outcome.
     
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    #9 cPanelMichael, Jun 12, 2018
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