SOLVED spamd pyzor error: TERMINATED, signal 15 (000f)

[Paul Shultz]

We have new cPanel installation with Centos 7.0 and are seeing constant errors from spamd as per below

spamd[18398]: pyzor: [18405] error: TERMINATED, signal 15 (000f)

Does anyone else see this?

 

[cPanelMichael]

Hello Paul,

Can you check to see if a lack of available memory is leading to this issue? Here's a command you can use to check this:

 grep -i "Out of memory" /var/log/messages | grep spamd

Thank you.

 

[Paul Shultz]

Hello Paul,

Can you check to see if a lack of available memory is leading to this issue? Here's a command you can use to check this:

 grep -i "Out of memory" /var/log/messages | grep spamd

Thank you.

Hi,

grep -i "Out of memory" /var/log/messages | grep spamd
grep -i "Out of memory" /var/log/messages* | grep spamd

both command return no results

Some additional info

[[email protected] ~]# which pyzor
/usr/bin/pyzor

/var/log/cpanel-install.log:2018-06-03 03:08:55 220 (DEBUG): [2018-06-03 03:08:55 +1000] [/usr/local/cpanel/scripts/update_spamassassin_config] Setting pyzor_options = yes

 

[cPanelMichael]

Hello Paul,

Do you happen to use CSF/LFD on this system? If so, check to see if LFD is killing the process. The LFD log file is located at:

/var/log/lfd.log

Thank you.

 

[Paul Shultz]

Hello Paul,

Do you happen to use CSF/LFD on this system? If so, check to see if LFD is killing the process. The LFD log file is located at:

/var/log/lfd.log

Thank you.

Hi, no CSF/LFD is not in use

By the way here is some additional info

/etc/redhat-release:CentOS Linux release 7.5.1804 (Core)
/usr/local/cpanel/version:11.70.0.48
/var/cpanel/envtype:kvm
CPANEL=release

 

[cPanelMichael]

Hello Paul,

Could you open a support ticket so we can take a closer look at your system to see what's happening? You can post the ticket number here and I'll link this thread to the ticket.

Thank you.

 

[Paul Shultz]

Hello Paul,

Could you open a support ticket so we can take a closer look at your system to see what's happening? You can post the ticket number here and I'll link this thread to the ticket.

Thank you.

Hi, our Support Request ID is: 9700929

Kind regards
Paul

 

[Paul Shultz]

Problem was resolved by editing /etc/mail/spamassassin/pyzor.cf and adding the following text

pyzor_timeout 20

 

[cPanelMichael]

Hello Paul,

I'm glad to see the issue was solved. Thank you for sharing the outcome.