Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Spamd service wont start

Discussion in 'E-mail Discussions' started by Patricio dos Santos, Jun 23, 2017.

Tags:
  1. Patricio dos Santos

    Joined:
    Jun 22, 2017
    Messages:
    7
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Luanda
    cPanel Access Level:
    Root Administrator
    Checking WHM Service Status, I can see that "spamd" service is not running.

    Trying to run this command:

    Gives me the following error:

    Code:
    Waiting for “spamd” to start ……warn [restartsrv_spamd] The 'spamd' service's PID file '/var/run/spamd.pid' did not appear after 10 seconds.
    
    …info [restartsrv_spamd] The service 'spamd' failed to restart. Trying '/usr/local/cpanel/3rdparty/perl/524/bin/spamd'.
    …failed.
    
    Cpanel::Exception::Services::StartError
    Service Error
            (XID 4mrv5z) The “spamd” service failed to start.
    
    Startup Log
            child process [3612] exited or timed out without signaling production of a PID file: exit 255 at /usr/local/cpanel/3rdparty/perl/524/bin/spamd line 3093.
    
    Log Messages
            Jun 23 16:42:44 arcturus spamd[3609]: child process [3612] exited or timed out without signaling production of a PID file: exit 255 at /usr/local/cpanel/3rdparty/perl/524/bin/spamd line 3093.
            Jun 23 16:42:43 arcturus spamd[3612]: spamd: cannot create /tmp/spamd-3612-init: Too many links at /usr/local/cpanel/3rdparty/perl/524/bin/spamd line 3152.
            Jun 23 16:42:43 arcturus spamd[3609]: logger: removing stderr method
    
    
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you try moving those symbolic links out of the way and then restart SpamAssassin to see if that helps? EX:

    Code:
    mkdir /root/old-spamd-links
    cd /tmp
    mv -v spamd-* /root/old-spamd-links/
    /scripts/restartsrv_spamd
    Thank you.
     
  3. Patricio dos Santos

    Joined:
    Jun 22, 2017
    Messages:
    7
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Luanda
    cPanel Access Level:
    Root Administrator
    The command:

    gives me this error:
    spamd is not the only service down. mailman service failed to start to. Trying to start it manually, gives me the following:

    Tomcat down after kernel update
    I think the problem is caused by the same reason explained here:
     
    #3 Patricio dos Santos, Jun 23, 2017
    Last edited: Jun 23, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thanks.
     
  5. Patricio dos Santos

    Joined:
    Jun 22, 2017
    Messages:
    7
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Luanda
    cPanel Access Level:
    Root Administrator
    Done!

    My Support Request ID is: 8640521
     
  6. Patricio dos Santos

    Joined:
    Jun 22, 2017
    Messages:
    7
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Luanda
    cPanel Access Level:
    Root Administrator
    I had problems with Tomcat as described here: Tomcat down after kernel update which I believe generates a lot of error logs.

    As I know, there's a limit of about 32,000 links per inode, for this reason, spamd was not able to create PID file.

    I moved to another folder all error logs, now all services are working perfectly.

    Thanks
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    I'm glad to see the issue was addressed. Thank you for updating us with the outcome.
     
Loading...

Share This Page