Spamming is a serious threat

Muneef

Well-Known Member
Nov 4, 2020
84
6
83
Sri Lanka
cPanel Access Level
Root Administrator
Hi,

I am having issues with my server, my datacenter support team send us an email saying "
your server is used
for spamming which is strictly forbidden by our TOS. Spamming is a serious threat in the
Internet can cause a huge amount of damage. show they disable the mail port 25 /465 temporarily.


Please advise how to stop spamming services. i am getting email emails always my server through like. please see the error messges.

1659461107901.png
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
11,032
1,741
363
cPanel Access Level
Root Administrator
Hey there! The best resource for catching spammers can be found in our support documents here:


The short version, is that running this command should get you some good detail from the logs so you can at least tell what directories are sending the message so you can investigate those areas of the system:

Code:
awk '$3 ~ /^cwd/{print $3}' /var/log/exim_mainlog | sort | uniq -c | sed "s|^ *||g" | sort -nr
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
11,032
1,741
363
cPanel Access Level
Root Administrator
There isn't any more assistance that can be provided for this issue over the forums. At this point, it is up to the server administrator to manually review the files in the directories that are listed in that command's output, to see if there are any tools are scripts that could be used to send messages, such as a compromised plugin.

If you need a server administrator to help with that work I'd recommend browsing our System Administration Services page.