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Special characters not working - Migration Cari Net -> cPanel

Discussion in 'General Discussion' started by Rafael Vidal, Sep 3, 2013.

  1. Rafael Vidal

    Rafael Vidal Member

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    My website works pretty fine on the server it is right now.
    It was built mainly in PHP and MySQL.
    I'm migrating it from a server that uses Cari Net Panel to another one that uses CPanel. The problem is that when I send my website files and DB to the new server, my website loses special characters.

    I have tried to import the DB in some ways (UTF -8, ISO 8859-1, Latin1, etc), but the problem stills. I can't figure out where the problem is neither how to fix it.

    Here are the links for both (working and not working) tests.
    Current server: (working fine)
    New server: (special characters issue)


    What should I look for? How can I fix it?


    Current Server with Cari Net Panel
    MySQL 4.0.18
    PHP 4.3.10


    New Server with CPanel
    MySQL 5.1.70
    PHP 5.2.17


    Thank you
     
    #1 Rafael Vidal, Sep 3, 2013
    Last edited by a moderator: Sep 3, 2013
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    re: Special characters not working - Migration Cari Net -> cPanel

    Hello :)

    It's possible the differences between the PHP and MySQL versions are the cause of this issue. Is there is a newer version of the PHP script you are using that you can update to? Or, is there a specific character set requirement that is listed in the script's documentation?

    Thank you.
     
  3. Rafael Vidal

    Rafael Vidal Member

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    re: Special characters not working - Migration Cari Net -> cPanel

    Hey Michael, you are right, it seems that the problem is the character set...

    I have no idea on how to fix it. Some server side thing is making the declared character set (HTML) useless.

    EDIT: I just realized that there is no problem with the DB so far. (displaying DB contents I mean)
     
    #3 Rafael Vidal, Sep 3, 2013
    Last edited: Sep 3, 2013
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    re: Special characters not working - Migration Cari Net -> cPanel

    You may want to consult with the script developer to see if there are any specific server settings that you need to modify.

    Thank you.
     
  5. Rafael Vidal

    Rafael Vidal Member

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    re: Special characters not working - Migration Cari Net -> cPanel

    What you mean?
    What is that?

    I'm the owner of my CPanel.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    re: Special characters not working - Migration Cari Net -> cPanel

    Do you have root access to the server? If not, you may want to consult with your web hosting provider for assistance. Or, you may want to consult with the developer of the PHP script that you are using.

    Thank you.
     
  7. Rafael Vidal

    Rafael Vidal Member

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    re: Special characters not working - Migration Cari Net -> cPanel

    I have talked to my hosting provider as it seems a configuration on their side is avoiding my client website to work properly.

    Thank you mr. Michael, for your attention.
     
  8. Rafael Vidal

    Rafael Vidal Member

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    re: Special characters not working - Migration Cari Net -> cPanel

    Michael, I'm reporting this issue

    I found this today when trying to access this page: https://tickets.cpanel.net/review/login.cgi
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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