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Special FTP account

Discussion in 'General Discussion' started by Baracci, Dec 7, 2010.

  1. Baracci

    Baracci Registered

    Dec 2, 2009
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    One of our accounts has an odd issue of having the Special FTP Account quota that is set and full.

    On all our other accounts, the Special FTP Account that is created by the system has an unlimited quota, however, in this particular account, the limit is set to 20M and the amount of data reports 52M, hence preventing the use of the account as the quota is always full. The entire site is only 57M (this includes TMP files)

    You cannot configure this quota via WHM.

    Where is it taking this information from (the quota amount) and how do we fix this to return to unlimited?

    I have ran the following scripts and it did not change:


    Thanks for any input or help you may have.
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Apr 7, 2006
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    Root Administrator
    The disk quota for the special FTP accounts is the same as the disk quota for the cPanel account. To change the disk quota for the FTP account, you'll need to raise the disk quota for the cPanel account.

    You can change the disk quota in WHM >> Account Functions >> Quota Modification

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