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Discussion in 'General Discussion' started by jameshsi, Apr 10, 2003.

  1. jameshsi

    jameshsi Well-Known Member

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    Hi!
    I notice that this site is running a special the other day, anyone buy license directly from this site instead of buy from their distrubtors ?

    Will you get support from them ?
    I am confuse because I thought we should rent cpanel from distributers, but now cpanel.net sell this license themself, but do they provide any kind of support ?
     
  2. jameshsi

    jameshsi Well-Known Member

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    Anyone can answer my question ?
     
  3. sexy_guy

    sexy_guy Well-Known Member

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    Have you read anything? Howabout their information and posts? Did you miss the annoying popup evertime you come in here? What does that pop say? It says support for one year doesnt it? Wasnt the deadline Apr 9th? Well today its already the 11th DUH!
     
  4. jameshsi

    jameshsi Well-Known Member

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    I know

    Hi!
    I know it is already past the date, I just want to know if they really support when we got problems, or they ask us to go to this forum to find support, actually that's what my provider does now--burst.net.

    For some questions, burstnet don't help us, their support staff just said: Since we are not the developer of cpanel & WHM, we don't know how to solve your problem and suggest you to go to the http://forums.cpanel.net
     
  5. pingo

    pingo Well-Known Member

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    That's a normal policy - we neither offer support for third-party scripts or we could use all of our time on that. So if you have a problem with WHM or CPanel ask at the forum here or open a ticket and ask the cpanel team. - And you'll probably get much more answers at the more active forum 'Technical & Security Issues' at WHT - http://www.webhostingtalk.com :) - another resource is http://www.allthefaqs.net.

    John
     
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