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SPF check & Sender-ID check permerror

Discussion in 'E-mail Discussions' started by ls1983, Aug 29, 2016.

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  1. ls1983

    ls1983 Registered

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    Hi,

    I have sent for an Authentication Report to auth-results@verifier.port25.com and received the report back which is showing SPF check and Sender-ID check to be "permerror"

    Any suggestions on how to overcome this issue?


    It looks like this:

    Thank you for using the verifier,

    The Port25 Solutions, Inc. team

    ==========================================================
    Summary of Results
    ==========================================================
    SPF check: permerror
    DomainKeys check: neutral
    DKIM check: pass
    Sender-ID check: permerror
    SpamAssassin check: ham
     
  2. ls1983

    ls1983 Registered

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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Is the DNS for this domain name handled on a remote name server? If so, check to ensure the SPF record was properly added in that remote DNS provider's DNS administrative interface, as those records are not automatically synced unless you have configured a DNS cluster. Also, try using another utility to check the SPF/DKIM status in order to rule out an issue with that specific verification utility.

    Thank you.
     
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