SPF - cPanel adding + sign automatically

marlowmedia

Member
Oct 25, 2016
14
2
3
Wigan
cPanel Access Level
Root Administrator
Hey,

How do we stop cPanel adding the + sign on the SPF records? It seems every night cPanel will edit the SPF records for all domains and add the + sign after each entry. For example if i have the spf as:

ip4:83.170.XX.XX include:_spf.DOMAIN.com

then over night it will change it to:

+ip4:83.170.XX.XX +include:_spf.DOMAIN.com

I cant have cPanel adding the + sign to the SPF every night as it makes my domain become invalid for a service i am using. Also having + signs in the SPF can cause slower email delivery and can cause email problems. I understand having the + sign on the SPF means exactly the same as when not having it but i do know it can slow the delivery of emails and can cause deliverability problems.

How do i stop it?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello,

cPanel should not overwrite existing TXT entries in a DNS zone. For example, I setup the following TXT entry for a test domain name:

Code:
"v=spf1 +a +mx ip4:1.2.3.4 ~all"
Upon updating cPanel, the entry was unchanged. Do you have any custom cron jobs or third-party applications that could be editing the DNS zone for this domain name?

Thank you.