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SPF - cPanel adding + sign automatically

Discussion in 'E-mail Discussions' started by marlowmedia, Oct 2, 2017.

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  1. marlowmedia

    marlowmedia Member

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    Hey,

    How do we stop cPanel adding the + sign on the SPF records? It seems every night cPanel will edit the SPF records for all domains and add the + sign after each entry. For example if i have the spf as:

    ip4:83.170.XX.XX include:_spf.DOMAIN.com

    then over night it will change it to:

    +ip4:83.170.XX.XX +include:_spf.DOMAIN.com

    I cant have cPanel adding the + sign to the SPF every night as it makes my domain become invalid for a service i am using. Also having + signs in the SPF can cause slower email delivery and can cause email problems. I understand having the + sign on the SPF means exactly the same as when not having it but i do know it can slow the delivery of emails and can cause deliverability problems.

    How do i stop it?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    cPanel should not overwrite existing TXT entries in a DNS zone. For example, I setup the following TXT entry for a test domain name:

    Code:
    "v=spf1 +a +mx ip4:1.2.3.4 ~all"
    Upon updating cPanel, the entry was unchanged. Do you have any custom cron jobs or third-party applications that could be editing the DNS zone for this domain name?

    Thank you.
     
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