SPF record does not display shared IP for reseller account.

hatOFF

Registered
Jun 26, 2014
2
0
1
cPanel Access Level
Root Administrator
Hello,

I have dedicated an IP address to a reseller account, but each time he creates a new user account and he would like to tick the Enable the SPF record, it stands a wrong IP address (not the one that it is supposed to do).

What I mean is, that the site will be created with the 89.42.26.127 IP, but the SPF record will be 89.42.26.2

Is this a bug?

Please see the attached picture.

reseller spf question.jpg
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello :)

The SPF record configured by cPanel will use the main server IP address. This is by design. The use of "+a" and "+mx" in the SPF record accounts for the possibility the domain name is assigned a dedicated IP address.

Thank you.