Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SPF record does not display shared IP for reseller account.

Discussion in 'General Discussion' started by hatOFF, Jun 26, 2014.

  1. hatOFF

    hatOFF Registered

    Joined:
    Jun 26, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello,

    I have dedicated an IP address to a reseller account, but each time he creates a new user account and he would like to tick the Enable the SPF record, it stands a wrong IP address (not the one that it is supposed to do).

    What I mean is, that the site will be created with the 89.42.26.127 IP, but the SPF record will be 89.42.26.2

    Is this a bug?

    Please see the attached picture.

    reseller spf question.jpg
     
    #1 hatOFF, Jun 26, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    The SPF record configured by cPanel will use the main server IP address. This is by design. The use of "+a" and "+mx" in the SPF record accounts for the possibility the domain name is assigned a dedicated IP address.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Jun 27, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - record does display
  1. postcd

    Example DKIM record that does not fail

    postcd, Nov 30, 2017, in forum: E-mail Discussion
    Replies:
    3
    Views:
    868
    mtindor
    Dec 11, 2017
  2. Yoni_Pru

    DNS management doesn't add new record

    Yoni_Pru, Jan 15, 2017, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    513
    cPanelMichael
    Jan 16, 2017
  3. bdp31770

    Removing and Re-adding Domain and MX Records

    bdp31770, Oct 12, 2018 at 8:16 AM, in forum: E-mail Discussion
    Replies:
    1
    Views:
    44
    cPanelLauren
    Oct 16, 2018 at 9:21 AM
  4. kimsondergaard

    Create account where DNS records exist

    kimsondergaard, Oct 8, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    6
    Views:
    82
    kimsondergaard
    Oct 12, 2018 at 1:04 AM
  5. bouvrie

    WHMAPI1 dumpzone not returning actual record

    bouvrie, Oct 4, 2018, in forum: cPanel Developers
    Replies:
    1
    Views:
    45
    cPanelLauren
    Oct 9, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice