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SPF record resetting every night

Discussion in 'General Discussion' started by tbare, Sep 1, 2013.

  1. tbare

    tbare Member

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    Every morning, my SPF records are reset to default, and broken default at that.

    I've had to reset my record to: "v=spf1 ip4:111.111.222.222 +a +mx ?all"

    and every morning, it's set back to: "v=spf1 ip4:111.111.222.222 +a +mx + ?all" -- notice that plus sign before ?all -- obviously, SPAM filters don't like the broken SPF record, and i have to change it them back, and wait the ~4 horus before spam filters like me again....

    Anybody else have this problem? Have a fix for it? This is getting rather obnoxious rather quickly.

    Thanks
     
  2. quietFinn

    quietFinn Well-Known Member

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    I don't know what is causing that, but you could try to change the record to:
    "v=spf1 ip4:111.111.222.222 a mx ?all"
    which means exactly the same as:
    "v=spf1 ip4:111.111.222.222 +a +mx ?all"
     
  3. tbare

    tbare Member

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    That's fine, but the point is that cPanel (or a cron job), is changing the records nightly -- I'll try taking the plus out of in front of the a and mx, but if it keeps changing, I'm at a loss...
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    There was an internal case similar to this issue in the past, however a resolution was pushed out with cPanel version 11.38.1.2 (case number 60047). Could you let us know which version of cPanel is installed on your system?

    Code:
    cat /usr/local/cpanel/version
    If it's the most recent version on your build tier, please open a support ticket so we can take a closer look:

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  5. tbare

    tbare Member

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    I'm running 11.38.2.6, but last night, the SPF settings didn't force a reset. I'd say I'm probably just nuts, but it did happen the previous 5 days in a row...

    I'll keep an eye, and if it happens again, I'll submit a ticket, and post back here as well, but until then, I don't know what to do (unless I can see when the last cron jobs happened -- if they didn't run last night for whatever reason, that could be why they didn't revert.)

    Thanks.
     
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