Hi there,
sorry, noticed some people mentioning use of Putty.
When I try to use putty to my IP address it did not work, as in it cannot connect.
Are there any settings I need to update to allow access??
Perhaps you could ask your provider for jailed shell access? Many installed products don't require more than FTP access even if they are a lot easier to install with SSH access. This is more a question to ask your provider, though.