lpdourado

Registered
Sep 17, 2013
3
0
1
cPanel Access Level
Reseller Owner
Hi,

I need some help on SSH configuration.

I have a webserver with the cPanel platform and I don't have the SSH connection set.
I've already tried to create SSH Keys (public and private) with sucess and enable the authorization for private key.
The problem are when I try to import the SSH key (public or private?) to PuTTy.

I've already read that I need to use the PuTTygen and I've follow the steps (Menu --> Conversions --> Import Key), select the downloaded .ppk (private key) from my webserver cPanel and after that tell me to insert the passphrase (I think this is the password that I gave to the SSH Key when I generated). Where, I can't pass this phase.

Anyone can help me if I created the SSH Key correctly? If is another procedure to setup the SSH connection?

Thank you for your time.


Regards.
 

LostNerd

Well-Known Member
Mar 12, 2014
258
12
18
Hastings, East Sussex, UK
cPanel Access Level
Root Administrator
Twitter
Hi,

There is no need to use PuttyGEN when creating the key via cPanel. In Putty, go to SSH > Auth and you can import the Private Key you downloaded from cPanel there. Remember it is the .ppk version you require.
 

lpdourado

Registered
Sep 17, 2013
3
0
1
cPanel Access Level
Reseller Owner
Hi,

Thank you.
After I tried your solution, I contacted with my webserver provider, but they don't give the permission for SSH access, I must have a VPS server.

Thank you any way.

Regards.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Thank you for updating us with the outcome. It's likely you are a reseller if "root" access is not available.

Thank you.