Hello. I'm trying to connect to my server's root account through the PuTTY client on Windows. I imported my keys into the "Manage root's SSH Keys" tab on WHM. However, whenever I try to connect, before I can type anything in, I get an error that says "connection refused."
Hello,
Make sure you are using correct SSH Port and the port is allow in server firewall.
Another possibility is that sshd service is not running on the server
Make sure you are using correct SSH Port and the port is allow in server firewall.
Another possibility is that sshd service is not running on the server
Hello,
The following thread is helpful when attempting to go through your SSH settings to see what might be blocking access:
[Tutorial] Interested in increasing the security of your server? Read this. (sshd hardening)
Thank you.
The following thread is helpful when attempting to go through your SSH settings to see what might be blocking access:
[Tutorial] Interested in increasing the security of your server? Read this. (sshd hardening)
Thank you.
I read through the tutorial, but it says it requires the ability to log into the shell via SSH. I'm not able to do that--when I type the command "ssh [hostname]" or "ssh [ip]", the connection is refused.
Hello,
One available solution to try when SSH access fails is to start a temporary instance of SSH using the SafeSSHRestart Autofixer. Here's an example of the URL you would enter once logged into WHM:
You would replace "IP" with the server's IP address and the session number with what's displayed in your address bar after logging in to WHM. Note that this is simply a temporary instance of SSH that will run on a different port (23 by default), so you can login and determine what's wrong with the standard SSH service.
Thank you.
One available solution to try when SSH access fails is to start a temporary instance of SSH using the SafeSSHRestart Autofixer. Here's an example of the URL you would enter once logged into WHM:
Code:
https://IP:2087/cpsess12345678/scripts2/doautofixer?autofix=safesshrestartThank you.
This fixed it! Using the SSH command now works fine. Thank you for your help, you can mark it this closed.
I originally said that this fixed everything. However, I've noticed it's a temporary fix & I have to frequently run the autofixer. What should I do to check why my SSH keeps closing?
Hello,
Once the temporary instance of SSH is running, you can go through the steps on the following thread to configure SSH to your own preferences:
[Tutorial] Interested in increasing the security of your server? Read this. (sshd hardening)
Thank you.
Once the temporary instance of SSH is running, you can go through the steps on the following thread to configure SSH to your own preferences:
[Tutorial] Interested in increasing the security of your server? Read this. (sshd hardening)
Thank you.
