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SOLVED SSH Permission Denied For Root Access via GUI

Discussion in 'General Discussion' started by tmlcreative, Nov 9, 2017.

  1. tmlcreative

    tmlcreative Registered

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    I maxed out my disk space and need to delete my backups. When I attempt to access the backup directory it returns: "permission denied."

    My backup directory is right off the root: it's " /backup ."

    I've been trying for HOURS to fix this problem. Can someone proficient please tell me what syntax or simple command i need to see my backups so i can delete them? And whether I can/can't use a GUI on Mac to do this?

    I've been using CyberDuck and FileZilla on Mac. This is to access a GoDaddy VPS and I have root admin access, and can access tons of folders in the server root directory, but not the /backup folder. Any assistance would be greatly appreciated.

    [Removed]

    Any help is greatly appreciated, thanks.
     
    #1 tmlcreative, Nov 9, 2017
    Last edited by a moderator: Nov 9, 2017
  2. tmlcreative

    tmlcreative Registered

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    I have also logged in using PUTTY on Windows, and still getting a Permission Denied when trying to ls the backup/ directory
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Are you accessing SSH as the "root" user? If so, let us know the output from the following commands:

    Code:
    mount|grep backup
    stat /backup
    Thank you.
     
  4. tmlcreative

    tmlcreative Registered

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    Yes I was, but I'm a total novice - never done anything like this before, so after hours of Google-Fu I've just realised on some of these things I need to type sudo before the commands, which is finally letting me do what I need to do!

    Thank you for your response, but I think I've just figures it out! Doh! Oh well, a new skill acquired.
     
    cPanelMichael likes this.
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