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SSH / Shell Access not available

Discussion in 'General Discussion' started by westhost-neil, Jun 4, 2005.

  1. westhost-neil

    westhost-neil Well-Known Member

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    Hello,

    I've been using my 15 day trial of cPanel for a day now and it doesn't matter what I try I can't seem to get shell access using SSH.

    The server had a fresh install of Redhat 3, and then cPanel was installed immediately after. I could access the server using SSH before installing cPanel but now all I get is access denied.

    I checked the manual and it mentions clicking the SSH / Shell Access button on the main page, but I don't have this option.

    I haven't changed much and the install is pretty much clean, I created a user with SSH access but I get the same access denied error when logging in.

    Your help would be much appreciated.

    Regards

    Neil Westlake
     
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  2. bijo

    bijo Well-Known Member

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    Hello,

    Do you have direct access on that machine?. If yes please check the following files /var/log/secure and /var/log/messages and also /etc/ssh/sshd_config

    May be it will help you to solve the issue.

    Let me know the status.
     
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  3. nickb

    nickb Well-Known Member

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    Do you have ne firewall installed...? make sure that port 22 is open....
     
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