Jan 15, 2015
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0
1
cPanel Access Level
Root Administrator
Hey guys,
The is my first post and I'm sure it won't be my last, however I'm having some issues with a new server and a domain transfer from plesk 9.

As a test I transferred a few smaller domains before I got into the bigger ones with large amounts of email. The smaller domains transferred completely fine with only a few small issues after the transfer process.

I started transferring a large domain today, it is 40GB in size and the transfer tool went totally fine until about 5 hours into the process when an error appeared sayin there was an SSH timeout. The transfer tool reconnected to the plesk server, deleted the created file and stopped the transfer.

I have increased the SSH Timeout timeout time on cPanel and stopped apache on the plesk server but I'm not sure if I am missing something with this and was just wondering if you guys had any recommendations?

The image below is the message that appeared after the transfer tool stopped the transfer.

Screenshot 2015-01-17 21.06.19.png
 
Jan 15, 2015
11
0
1
cPanel Access Level
Root Administrator
Cheers for that, it turned out there was not enough space on the source server to create the backup and then transfer it, I am running the transfer again so fingers crossed it goes ok this time.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Cheers for that, it turned out there was not enough space on the source server to create the backup and then transfer it, I am running the transfer again so fingers crossed it goes ok this time.
Hello :)

I am happy to see you were able to determine the cause of the problem. Feel free to update us with the outcome and let us know if you have additional questions.

Thank you.