SSH with key OK, but impossible to connect to WHM/cPanel

[aolbrechts]

Hello,

I'm getting crazy here ;-)

I can access my server via command line using a SSH key with no issue.
But impossible to login on WHM (2087) nor cPanel (2083)
I've done some other tests on a mobile internet connection and it works, so I guess it comes from my IP. But the IP isn't blocked in the CSF since I can access the server, the web sites on it, etc. I've also disabled the CSF firewall and still doesn't work.

I haven't got a clue.
I restarted the cpanel service, I restarted the ssh service.

Any ideas ??

Thanks,
Antoine

 

[sparek-3]

Are you behind a firewall that is blocking outbound connections to port 2087? Is your ISP blocking outbound connections to these ports? Are you accessing this from a residential Internet connection or through a corporate or business Internet connection?

 

[cPanelMichael]

Hello,

Try accessing cPanel or WHM over a proxy subdomain URL (e.g. cpanel.domain.tld) to verify if it works over port 80. If so, it's possible your ISP is blocking the cPanel/WHM ports.

Thank you.

 

[aolbrechts]

OK so it works again today, really no idea why