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SSH with key OK, but impossible to connect to WHM/cPanel

Discussion in 'Security' started by aolbrechts, Oct 26, 2017.

  1. aolbrechts

    aolbrechts Active Member

    Joined:
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    Hello,

    I'm getting crazy here ;-)

    I can access my server via command line using a SSH key with no issue.
    But impossible to login on WHM (2087) nor cPanel (2083)
    I've done some other tests on a mobile internet connection and it works, so I guess it comes from my IP. But the IP isn't blocked in the CSF since I can access the server, the web sites on it, etc. I've also disabled the CSF firewall and still doesn't work.

    I haven't got a clue.
    I restarted the cpanel service, I restarted the ssh service.

    Any ideas ??

    Thanks,
    Antoine
     
  2. sparek-3

    sparek-3 Well-Known Member

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    Are you behind a firewall that is blocking outbound connections to port 2087? Is your ISP blocking outbound connections to these ports? Are you accessing this from a residential Internet connection or through a corporate or business Internet connection?
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Try accessing cPanel or WHM over a proxy subdomain URL (e.g. cpanel.domain.tld) to verify if it works over port 80. If so, it's possible your ISP is blocking the cPanel/WHM ports.

    Thank you.
     
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  4. aolbrechts

    aolbrechts Active Member

    Joined:
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    OK so it works again today, really no idea why :(
     
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