SSL always on means there is no account transfer without forcing customers to change mailservernames

lorio

Well-Known Member
Feb 25, 2004
313
21
168
cPanel Access Level
Root Administrator
SSL always on means there is no account transfer without forcing customers to change mailservernames.

Since even if you buy a (wildcard) cert for your customers domain name, they have to connect via the hostserver names to the services like exim, courier or dovecot. I don't a proxy solution to help migration. I don't see a way to use the hostname of the old server on a new server.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Re: SSL always on means there is no account transfer without forcing customers to change mailservern

Hello :)

Yes, the end-users will need to update their email clients with the updated hostname of the destination server if it's changed. It's acceptable to use the individual domain name, but a domain mismatch error message warning will present itself.

Thank you.
 

lorio

Well-Known Member
Feb 25, 2004
313
21
168
cPanel Access Level
Root Administrator
Re: SSL always on means there is no account transfer without forcing customers to change mailservern

Hello :)
Yes, the end-users will need to update their email clients with the updated hostname of the destination server if it's changed. It's acceptable to use the individual domain name, but a domain mismatch error message warning will present itself.
This post was not intended as a question :)

I think it is time to implement the SSL services on customer domain level to allow account transfer without any changement to hostnames. Optimal would be using it with just a single SSL cert, but wildcard would be still a very good solution. Or a proxy concept (cpanel dns only installation) which can redirect such connections to keep hostnames unchanged.

The customer landscape is used to have incoming/outgoing server names stable or to use there own domain name. The certificate mismatch is a nogo for many devices/applications. Think about Outlook moaning every startup.

Perhaps the reseller part of cpanels customers base is shrinking and more are business / selfthost purpose users so these things are non-issues to most customers.

Thanks.
 

lorio

Well-Known Member
Feb 25, 2004
313
21
168
cPanel Access Level
Root Administrator
Re: SSL always on means there is no account transfer without forcing customers to change mailservern

Yes, the feature request is one way to go. I already voted it for it. Thanks for adding it. The problem with the feature request is that only a subset of the forum users are using it. The forum users are only a subset of active customers. So we don't know what they all thinking about cpanel and demanding as features. What a pity.

We had a talk about SSL on all services in a thread from 2011:
"Filed with Developers SSL certificate per domain on all services (Case 55985)"
https://forums.cpanel.net/f145/ssl-certificate-per-domain-all-services-case-55985-a-200492.html

BTW: Is the search function on the right top using the data of the feature request system too? I tried a few terms and no results from cPanel Feature Requests were shown. Not sure if that is intentional.
 
Last edited:

Infopro

Well-Known Member
May 20, 2003
17,090
518
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
Re: SSL always on means there is no account transfer without forcing customers to change mailservern

BTW: Is the search function on the right top using the data of the feature request system too?
The search box in header of these forums searches these forums. The one on cpanel.net,in header top right, is searching the main site and blogs. To search Feature Requests, you'll need to use the large search box on the Feature Requests main page, or the smaller search box on the Feature Requests site just below where you see your logged in username.
 

lorio

Well-Known Member
Feb 25, 2004
313
21
168
cPanel Access Level
Root Administrator
Re: SSL always on means there is no account transfer without forcing customers to change mailservern

Sorry InfoPro, I didn't made my intention for asking clear. I have to remind myself to be more precise since the whole crew here is on a mission to help (in first place) and discuss (in second place). Sorry for that.

I know how to search for these services. But to drive more people to the feature requests in the first place the google custom search in the top right corner would be a good way to do so.