The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SSL - Can connect and log in using IP, but not domain name

Discussion in 'Security' started by pandalion98, Aug 26, 2015.

  1. pandalion98

    pandalion98 Registered

    Joined:
    Aug 26, 2015
    Messages:
    4
    Likes Received:
    1
    Trophy Points:
    1
    Location:
    General Santos
    cPanel Access Level:
    Root Administrator
    Hi,
    I had a bit of trouble lately.

    I was trying to replace the SSL certificate of a domain name which happened to be the WHM setup's domain name. Before this happened, I can access the root panel using https://mydomain.com:2087, but when I deleted and replaced the certificate with another one, chrome throws an error at me (ERR_SSL_PROTOCOL_ERROR).

    Then, I tried fix it by generating a self-signed cert and installing it, but it still gave me the same error. Now I really need help.

    p.s. I cleared Google Chrome's cache, cookies, and all that good stuff. I also tried it on Microsoft Edge, but it would't connect via an SSL connection.

    p.p.s. I can still connect using https://[IP.Address]:2087 instead of the domain name.

    Thanks in advance!
     
  2. 24x7ss

    24x7ss Well-Known Member

    Joined:
    Sep 30, 2014
    Messages:
    271
    Likes Received:
    16
    Trophy Points:
    18
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    648
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Yes, as mentioned, ensure you install the certificate for the cPanel/WHM service if you want it applied to more than just Apache:

    "WHM Home >> Service Configuration >> Manage Service SSL Certificates"

    Thank you.
     
Loading...

Share This Page