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SSL - Can connect and log in using IP, but not domain name

Discussion in 'Security' started by pandalion98, Aug 26, 2015.

  1. pandalion98

    pandalion98 Registered

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    Hi,
    I had a bit of trouble lately.

    I was trying to replace the SSL certificate of a domain name which happened to be the WHM setup's domain name. Before this happened, I can access the root panel using https://mydomain.com:2087, but when I deleted and replaced the certificate with another one, chrome throws an error at me (ERR_SSL_PROTOCOL_ERROR).

    Then, I tried fix it by generating a self-signed cert and installing it, but it still gave me the same error. Now I really need help.

    p.s. I cleared Google Chrome's cache, cookies, and all that good stuff. I also tried it on Microsoft Edge, but it would't connect via an SSL connection.

    p.p.s. I can still connect using https://[IP.Address]:2087 instead of the domain name.

    Thanks in advance!
     
  2. 24x7ss

    24x7ss Well-Known Member

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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Yes, as mentioned, ensure you install the certificate for the cPanel/WHM service if you want it applied to more than just Apache:

    "WHM Home >> Service Configuration >> Manage Service SSL Certificates"

    Thank you.
     
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