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SSL cant be found

Discussion in 'General Discussion' started by GTunney, Aug 8, 2007.

  1. GTunney

    GTunney Member

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    I am wanting to install SSL on my website but i can not find SSL Management. I have the lastest cpanel installed. Any ideas as to why i cant find this?


    Many thanks
     
    #1 GTunney, Aug 8, 2007
  2. jayh38

    jayh38 Well-Known Member

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    Sounds like you are on a client cpanel. You would need to contact your host to install the certificate for you since they appear to have the function disabled for clients.
     
    #2 jayh38, Aug 8, 2007
  3. GTunney

    GTunney Member

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    Ive contacted my hosts and they have said that all SSL features are enabled.
     
    #3 GTunney, Aug 9, 2007
  4. jayh38

    jayh38 Well-Known Member

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    They have a problem then. Have them look at your cpanel to verify its not there. If you are running X3 theme, Could the panel be collapsed?

    Anyway, if they do not help you further, look for another host.
     
    #4 jayh38, Aug 9, 2007
  5. GTunney

    GTunney Member

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    is there bug with the SSL on cpanel 11.6.0?
     
    #5 GTunney, Aug 9, 2007
  6. jayh38

    jayh38 Well-Known Member

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    I'm not sure what you are dealing with but as I said, your hosting provider will need to fix this. You have no control of these settings. If your host does not help you then find another provider that will. Missing ssl icons in your cpanel shouldn't be suggestive of a bug. It is suggestive of poor support from your provider since you are going on two days with this topic.

    Imagine if you had a real problem. Do find another host.
     
    #6 jayh38, Aug 10, 2007
  7. GTunney

    GTunney Member

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    ive contacted them and my hosts they anything to do with SSL they have to do via WHM.
     
    #7 GTunney, Aug 10, 2007
  8. jayh38

    jayh38 Well-Known Member

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    Right, they should be assigning you a dedicated IP as well.
     
    #8 jayh38, Aug 10, 2007
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