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SSL Cert disappears after a few days

Discussion in 'General Discussion' started by ArtOfTheGroove, Jun 15, 2009.

  1. ArtOfTheGroove

    Mar 28, 2009
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    I moved my GoDaddy SSL cert from my old server to our new one about a month ago. I generated a CSR in WHM and re-keyed the cert over at GoDaddy.

    Next, I pasted in all the parts in the "Install a SSL Certificate and Setup the Domain" section of WHM. I entered "nobody" as the user because I want to share this cert.

    All went fine and the cert worked properly - however every 3 to 4 days the cert would disappear from the "manage SSL Hosts" menu. So I would re-paste all of the parts and everything is fine for another 3 to 4 days... then the cert disappears again ...and so on.

    Today I re-pasted all of the parts and I got the error "not in the trusted database..." when I tried to connect to my domain via https. I did the whole CSR - re-key at GoDaddy proceedure and once again all is well... but for how long?

    Also, now when I go into the "SSL Key/Crt Manager" I have 4 key.old, 20 csr.old, 2 crt.old and 1 cabundle.old files that have just magically appeared. I can't seem to be able to delete anything here, just view or download.

    Any ideas as to what is going on?
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Nov 29, 2006
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    Houston, TX
    cPanel Access Level:
    Root Administrator
    I recommend submitting a support ticket so we can determine what is causing this behavior:

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