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SSL Cert errror

Discussion in 'General Discussion' started by julesy, Jun 8, 2005.

  1. julesy

    julesy Registered

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    Hi guys,
    i have purchased a Thawte cert for my domain and incerted via the control panel but my hosting company is having problems getting it to work they say that when thay try to install it they get the error:

    Attempting to verify your certificate..... Modulus mismatch, key file does not match certificate. Please use the correct key file

    They seem not to know what is going on!? bargainhost.co.uk :-(

    They say:

    We were not able to install ssl for the domain mydomain.co.uk using the details you have given. We are getting a key mismatch error. Please upload the zip file of the key, cert and the CAbandle for your domain that you got from the certifying authority, so that we can reinstall it for your. We are pasting below the error we got while tried reinstalling using the details you provided:-


    When i got the cert all i received was this: ( i have shortened it for this post)
    -----BEGIN CERTIFICATE-----
    MIIDTzCCArigAwIBAgIDP3OHMA0GCSqGSIb3DQEBBAUAMIHEMQswCQYDVQQGEwJa
    IH638P+ORZVS3GtejWzsqh/BgIQMlWc5lVKDpiaiy150bwMcnasrmcnJ3oNXeono
    7CMJs3GaGWVRUB3VQoGg1xVCCry/sEQthcRrYeQVIVQwo0Y=
    -----END CERTIFICATE-----

    Is this my cert?
    What is my Key?
    what is a CA Bundle?

    what do i need to do/get to get this going? it is driving me crazy!

    Many thansk in advance

    Mjulesy
     
  2. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    Why not checking thawte Web site for answers to your questions. Your questions are answered in details at: http://www.thawte.com/support/
    You can even get immediate technical support by clicking on: "technical support chat"
     
  3. julesy

    julesy Registered

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    Thanks

    Thanks just done that and sorted my problem..

    Cheers
     
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