SSL Cert for Dovecat and Exim keep changing back to default

[CraftyPanda]

Hi all,

I bought and installed an SSL cert for a domain on my server and use it for people logging into webmail.
I wanted to use the same cert for dovecat and exim so people can send/recieve email over ssl with a valid cert but every time I change it in WHM on manage SSL's it just keep changing back to the default for the server.

Does anybody know why it might be doing this?

Thank you

 

[cPanelMichael]

Hello

Do you have any cron jobs configured that could be resetting the certificate? Does the same certificate remain installed for other services such as cPanel/WHM?

Thank you.

 

[CraftyPanda]

Hi Micheal,

I have seen a lot about cron jobs but im not entirely sure what they are, other than scheduled jobs. Where would I check if that is the case please? It would make sense in that it doesn't happen straight away.

If it helps I got the server from a fresh install and I didnt create any cron jobs myself

Thank you
Andy

 

[cPanelMichael]

Could you open a support ticket so we may attempt to reproduce this behavior?

Submit A Ticket

You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[CraftyPanda]

No problem,

Ill do that now

 

[CraftyPanda]

Hi,

The request id is 4354497

 

[cPanelMichael]

To update, this issue was not reproducible. The original poster plans to purchase a SSL certificate for the hostname of the server instead of the individual domain name for use with services.

Thank you.