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SSL Cert for Dovecat and Exim keep changing back to default

Discussion in 'General Discussion' started by CraftyPanda, Sep 24, 2013.

  1. CraftyPanda

    CraftyPanda Well-Known Member

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    Hi all,

    I bought and installed an SSL cert for a domain on my server and use it for people logging into webmail.
    I wanted to use the same cert for dovecat and exim so people can send/recieve email over ssl with a valid cert but every time I change it in WHM on manage SSL's it just keep changing back to the default for the server.

    Does anybody know why it might be doing this?

    Thank you
     
    #1 CraftyPanda, Sep 24, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Do you have any cron jobs configured that could be resetting the certificate? Does the same certificate remain installed for other services such as cPanel/WHM?

    Thank you.
     
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    #2 cPanelMichael, Sep 24, 2013
  3. CraftyPanda

    CraftyPanda Well-Known Member

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    Hi Micheal,

    I have seen a lot about cron jobs but im not entirely sure what they are, other than scheduled jobs. Where would I check if that is the case please? It would make sense in that it doesn't happen straight away.

    If it helps I got the server from a fresh install and I didnt create any cron jobs myself

    Thank you
    Andy
     
    #3 CraftyPanda, Sep 24, 2013
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you open a support ticket so we may attempt to reproduce this behavior?

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #4 cPanelMichael, Sep 24, 2013
  5. CraftyPanda

    CraftyPanda Well-Known Member

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    No problem,

    Ill do that now
     
    #5 CraftyPanda, Sep 24, 2013
  6. CraftyPanda

    CraftyPanda Well-Known Member

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    Hi,

    The request id is 4354497
     
    #6 CraftyPanda, Sep 24, 2013
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, this issue was not reproducible. The original poster plans to purchase a SSL certificate for the hostname of the server instead of the individual domain name for use with services.

    Thank you.
     
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    #7 cPanelMichael, Sep 27, 2013
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